As a core pillar of the Banking & International (B&I) Chief Operating Office (COO) Controls Team, the Managers Control Assessment (MCA) Transformation Team works with the businesses, countries and Central Controls Organization and second line partners to deliver against the MCA Transformation program deliverables.  

This is an exciting opportunity for an inquisitive, proactive and experienced team player to support the organization on its multi-year transformational journey to standardize, simplify and identify opportunities for thematic risk reduction across its risk self-assessment (MCA - Manager’s Control Assessment) practices. 

As a key member of the Banking Transformation Team, you will:

• Build strong partnerships with Product/Functions team to address key program requirements and become a program expert for the team.

• Partner with key stakeholders to ensure Banking’s target state design requirements for the risk framework are captured and communicated. 

• Help ensure milestones, deliverables and activities are delivered in a timely, accurate and complete manner, with appropriate socialization and approvals.

• Assist the team in reporting status updates, assessing key risks, issues and escalations into governance, including supporting the coordination and delivery of the Banking Transformation Forum.

• Attend key MCA Transformation related meetings, and where required, represent the team at global meetings (e.g., working groups led by the Global Central Controls Organization).

• Evaluate the design and operating effectiveness of controls, assess identified findings, determine root causes and propose risk ratings in accordance with internal guidelines and standards.

• Proactively monitor assigned book of work for changing risks and needed updates.

• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought.

• Influence decisions on the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards.

• As appropriate, escalate any issues including, but not limited to issues on program structure and scope for resolution.

• Lead the junior team members, such as creating plans with specific actions in line with the team’s overall prioritization, guiding the junior members in their assignments, and reviewing their work to provide feedback, etc.

• Support team with developing necessary skills to achieve success.

Qualifications and skills:

• Strong level of experience within Banking and or financial services.

• Expertise in risk management, process re-engineering, control redesign and a deep knowledge of financial products is a must.

• Strong knowledge of data and reporting processes and risk and controls - both preventative and detective.

• Demonstrated knowledge of risk and control management routines related to Issue Management, Operational Risk Events, Inherent & Residual Risk Assessments, and Control & Monitoring Execution and Documentation.

• Excellent communication and negotiation skills; ability to articulate deadlines and deliverables clearly to senior members of organization; demonstrates clear and concise written and verbal communication skills.

• Critical thinker who seeks to understand the business and its control environment.

• Proven leadership and project management skills to drive alignment across stakeholder groups to review and challenge repeatable end-to-end risk management solutions and controls aligned with policies, framework and processes.

• Deep understanding of risk framework, corporate/business policies, and programs to translate into plans for the businesses, functions and/or risk type.

• Demonstrated ability to understand effective and efficient risk controls and gaps within large organizations.

• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team.

• Experience advising and collaborating with cross-functional stakeholders.

• Demonstrated excellence in mentoring and developing staff and expanding their capabilities. Ability to lead through change with candor and optimism.

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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