Mail Service Associate

Posted:
10/13/2024, 4:02:33 PM

Experience Level(s):
Junior

Field(s):
Customer Success & Support

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary:

Maintain the highest levels of customer service, supporting world class health care goals at Wellstar. Operate mail, copy and fax equipment. Pick up and deliver mail, parcels, copy jobs and faxes to customers.

Core Responsibilities and Essential Functions:

Pick up and deliver mail, parcels, copy jobs and faxes to customers. * Demonstrate ability to prepare correspondence, file, copy, data entry, word processing, sending and receiving faxes, sorting and delivering mail and other administrative tasks. * Ability to lift bundles of mail, overnight packages and shipments of paper. * Handle priorty/time-sensitive and confidential packages and letters. * Maintain all necessary logs and reporting documentation. Operate mail, copy and fax equipment. * Demonstrate ability to operate mail machines, metering outgoing mail. * Maintain copier equipment. * Demonstrate ability to operate fax equipment. * Consistently adhere to business, postal service and safety procedure guidelines in operating all equipment. * Demonstrate ability to update employee lists in software, order supplies as needed. Maintain the highest levels of customer service, supporting world class health care goals at Wellstar. * Demonstrate flexibility in satisfying customer demands in a high volume, production environment. * Respond to customer requests in a timely and courteous manner. * Maintain professional appearance. * Demonstrate excellent communication skills both verbal and written Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

High school diploma Required or equivalent (GED) Required

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.
  • Georgia Driver's License

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 1 year customer service related experience. Required

Required Minimum Skills:

Keyboard and windows environment PC skills. Maintain professional appearance. Excellent communication skills both verbal and written. Ability to work independently and in a team environment. Compency in performing multiple functional tasks. Ability to adhere to attendance policy and ensure reliable transportation to work. Ability to cross-train for other job functions. Ability to go to any facility as a last minute request. Ability to travel between multiple facilities on the same day Ability to cover one facility for an extended period of time for vacation of leaves.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.