The Business Analytics Grp Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent commercial awareness is a necessity. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to communicate effectively. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

This role would be primarily to support and deliver analytics, reporting and insights requirements for different teams & stakeholders within the COO organization.

Responsibilities:

• Develop and articulate analytical framework to solve business challenges
• Extract actionable insights based on advanced analysis of customer behavior
• Lead and develop reporting subordinates, especially around developing sound analytical approach to solve business problems
• Drive innovative thinking about leveraging new tools/methods to transform the analytical capability of the organization
• Understand regulatory implications and develop mitigation / opportunity strategies
• Ensure robust quality control in analytical processes
• Cross functional leadership (communication and influencing) to drive towards common goal
• The incumbent will leverage industry best practices, navigate and leverage internal relationships and become the key point of contact to ensure delivery and adoption
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 12+ years of experience
• Experience in financial services would be preferred, but not mandatory
• Proven track record in Reporting, Analytics and Insights generation
• Familiarity with analytics tools used in the Financial Services industry, and proficiency in delivering analytics outcomes  
• Strategic thinking and the ability to frame business problems
• Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data into insights
• An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

C14 Lead position based out of AIM with the following mandates -

• Lead a large business analytics Engagement based out of AIM
• Drive business value as per business / function goals and strategic direction for business & functional units involved
• Determine, lead and deliver on flagship projects such as, but not limited to, productivity, customer experience, collections, KYC and other operations processes
• Provide thought leadership across strategic analytics projects
• Be a part of the AIM Senior Leadership Team influencing and executing organizational mandates

------------------------------------------------------

Job Family Group:

Decision Management

------------------------------------------------------

Job Family:

Business Analysis

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.