As a Critical Care Transport Paramedic Workleader, you will be the point of contact for caregiver dispute resolution, recommend disciplinary actions to CCT Supervisor or Operations Manager as needed. You will be responsible for knowing medications, administering them, the equipment, and patient assessment and documentation. The patients you will be caring for are the most critical and we expect our paramedics to work to the top of their certificate.

Our ideal caregiver is someone who: 

• Is self-motivated. 

• Is adaptable to many situations.  

• Can quickly critically think. 

• Is a team player.  

• Has a strong work ethic.  

This team is energetic and full of innovative ideas. The work culture in this department is positive and communication is clear between all team members. You will be supported by leadership and professional development is encouraged. Join our team and together, provide exceptional patient care. 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

A caregiver in this position works 3, 12 hour shifts on various days, Monday – Sunday. Start times vary.

A caregiver who excels in this role, will:

• Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration.
• Acts in the function and capacity of the CCT Paramedic Supervisor and their duties when assigned; may include evenings and/or weekends, in the absence of the CCT Supervisor.
• Attempts to find replacements and additional coverage when the need arises; keeps the CCT Supervisor informed so that proper entries may be made for payroll.  Monitors crew assignments and utilization to help control overtime.
• Point of contact for caregiver dispute resolution, recommends disciplinary actions to CCT Supervisor or Operations Manager as needed.
• Assists with departmental paperwork preparation and processing as assigned.
• Helps verify completion of daily Crew Duty Check Lists.
• Oversees crew room, vehicles, and vehicle bay orderliness and cleanliness.
• Monitors supplies inventory and submits reorder requisitions to Operations Manager for processing. 
• Maintains work schedule flexibility in order to accept various work schedules/routines as needed based on periodic changes in staffing and workload.
• Navigates ambulance to respond to emergency calls.
• Maintains equipment on assigned mode of transportation.
• In collaboration with medical control officer, assesses nature and extent of illness or injury requirement critical care transport.
• In collaboration with medical control, administers appropriate emergency medical care as dictated by scope of practice for EMT-P in Florida.
• Communicates with medical personnel at hospital, reports/records observations, and follows directives until report and hand-off at hospital.
• Travels in assigned modes of transport for up to extended periods of time to provide care for patients.
• Functions as an advocate for the patient and their family by supplying and interpreting information, supporting decisions and facilitating communication.
• Establishes and maintains collaborative communications with other health care professionals and hospital departments. Participates in the orientation of new personnel.
• Participates in the maintenance of a clean and safe environment. Practices fiscal responsibility in the use of supplies, equipment and time management.
• Maintains the specific confidentiality issues of the patient.
• Responsible to complete all required departmental Continuing Education annually.
• Responds safely and without delay to calls for emergency assistance.
• Reports on time to scheduled obligations.
• Operates emergency vehicle safely and in accordance with department policy and procedures. Performs daily vehicle safety and readiness checks, reporting any actual and potential hazards.
• Displays a positive image of the department and the hospital to the general public and to other employees.
• Participates in Performance Improvement projects for the department/hospital as requested. Serves on committees/task force for the hospital and/or department as requested.
• Performs other functions related to the job role.
• Provides care and communication suitable for appropriate age-specific care. Neonatal (0 - 28 days); Pediatric (29 days - 12 years); Adolescent (13 - 18 years); Adult (19 - 74 years); Geriatric (75+ years).
• Conducts point-of-care laboratory testing as part of patient care and participates in requisite point-of-care testing maintenance procedures to comply with regulatory standards of the College of American Pathologists, or other bodies as applicable.
• Maintains current knowledge with respect to department and hospital activities, new procedures and technology.
• Reports pertinent observations regarding patients to the appropriate person.
• Assists other emergency response agencies in securing patient for treatment / transport as needed.
• Perform daily and monthly checks to ensure continuous readiness for state inspection. Other duties as assigned
• Continuously meets medical requirements of the Medical Director to be permitted utilization of CCAMT Treatment Protocols
• Continuously meets all behavior, policy and procedure requirements per department expectations

Minimum qualifications for the ideal caregiver include:

• Completion of an accredited EMS-Paramedic training program.
• Current licensure as an Emergency Medical Technician-Paramedic (EMT-P) in the current State, or National License.
• Current Basic Life Support (BLS).
• Current Advanced Cardiac Life Support (ACLS).
• Current Pediatric Advance Life Support (PALS).
• Newborn Resuscitation Program (NRP) required within 6 months of hire.
• Operation of emergency vehicles. EVOC - 8 Hours of Driving and 8 Hours of Lecture Time- 16 Hours total. (EVOC)
• Current valid State Driver's License (VDL).

Preferred qualifications for the ideal caregiver include:

• Minimum of three (3) years of experience as an EMT or Paramedic preferred
• Experience in emergency room, Fire Rescue, etc., or other critical care transport preferred.

Physical Requirements:

• Must be able to perform in limited quarters, ground and air transport modes and in all types of terrain and weather conditions. Frequent bending, twisting, climbing steps or ladders, stooping, kneeling, and crouching.
• Medium Work - exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical demand requirements are in excess of those for light work.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link to see how we provide what matters most to you: https://jobs.clevelandclinic.org/benefits-2/