Posted:
9/20/2024, 6:07:35 AM
Location(s):
Texas, United States ⋅ Harker Heights, Texas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Mission Statement:
We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it.
Job Summary
Black Rifle Coffee Company is experiencing explosive growth. We are seeking to hire a Barista who contribute to our success by providing world-class service to our customers. Responsibilities include providing our customers with quality products, efficient service, and maintaining a clean and organized store, all while displaying a courteous service attitude. To be successful in this role, you should have customer service skills, the ability to perform multiple tasks at any given time, and the desire to embrace the Black Rifle Coffee culture.Job Details
At Black Rifle Coffee Company, we're more than just a coffee company; we're a culture rooted in values, driven by passion, and dedicated to giving back. Founded by veterans, we proudly serve premium, fresh-roasted coffee to people who love America. Our love for coffee is matched by our love for dogs, the great outdoors, and, most importantly, our customers. We roll up our sleeves, get the job done with integrity and innovation, and stand by our commitment to support the veteran and first responder communities.
If you're motivated, love coffee, and are ready to be part of something bigger, we invite you to join us as we serve our customers and communities with pride.
As a Brew Crew Member at Black Rifle Coffee Company, you will be the front-line leader who ensures our operations run smoothly during your assigned shift. You’ll assist the General Manager by leading a motivated team, delivering top-notch customer service, managing inventory, and creating an environment where both customers and employees thrive.
This role is perfect for someone who’s enjoys being hands-on, and thrives in a fast-paced environment.
What You'll Do
Maintain focus on our mission and purpose, ensuring success for the company, store, and individuals.
Deliver high-quality beverages, retail items, and food products, adhering to all health, safety, and recipe standards.
Keep workstations clean, organized, and fully operational, promptly reporting any maintenance needs.
Proactively anticipate the needs of both customers and the store based on cues and environment.
Communicate productively with team members and management, assist with training new team members, and contribute to a positive team environment and culture.
Act with radical transparency, integrity, and commitment, embodying the culture and mission of Black Rifle Coffee Company.
Follow operational policies and procedures, including cash handling and health and safety regulations.
Celebrate team and individual achievements, reinforcing store morale and our culture.
Always maintain a calm demeanor and a customer-first attitude.
What We're Looking For
High school diploma or equivalent preferred
1+ years of experience in a customer service environment preferred
Previous experience as a barista or server is desirable
Willingness to learn new and innovative coffee techniques and equipment
Attention to detail
Ability to gauge customers’ preferences
Excellent communication skills
Flexibility to work early mornings, nights, weekends, and holidays (This posting is for someone with weekend availability to open as early as 4:30 am)
Why You'll Love Working With Us
Competitive Pay that rewards your hard work
Comprehensive Benefits: Medical, dental, and vision coverage to keep you and your family healthy
401k with Company Match to help you plan for your future
Company-Paid Life Insurance with additional supplemental options available
Short and Long-Term Disability Coverage to protect your income
Extensive Employee Assistance Program (EAP), including legal coverage
Exclusive Discounts on outdoor gear and clothing with our corporate partners
A Values-Driven Culture built on freedom, integrity, accountability, respect, and love
At Black Rifle Coffee Company, we believe in serving those who serve. We are committed to supporting our veteran and first responder communities, and we want team members who share that commitment.
Ready to Roll Up Your Sleeves?
Apply today to join the Black Rifle Coffee Company family and help us continue our mission of serving premium coffee and giving back to our communities.
Black Rifle Coffee Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.
Website: https://blackriflecoffee.com/
Headquarter Location: Salt Lake City, Utah, United States
Employee Count: 251-500
Year Founded: 2014
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Coffee ⋅ Food and Beverage ⋅ Retail