At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Develops, implements, and coordinates risk management activities for Memorial Healthcare System.

Registered Nurse Highly Preferred

Responsibilities:

Collaborates with all staff and applicable committees with respect to risk-related incidents, claims, litigation, policies, and practices. Assists with the initial response, investigation and handling of patient and employee claims. Assist in investigation of potentially compensable events and asserted claims (as requested).

Collects and assesses data to identify potential or actual sources of risk to patients and employees.

Conducts risk management educational programs to employees and medical staff to enhance safety awareness.

Coordinate reporting of patient care-related incidents to the Agency for Healthcare Administration, Department of Health and FDA as required by law. Submits required reports to state and federal agencies. Conducts Root Cause Analysis as needed and development of corrective action plans.

Develops or facilitates patient safety, employee safety, and quality of care initiatives and formulates and implements risk reduction strategies.

Develops, implements, and evaluates practices and policies to ensure patient safety, employee safety and quality of care.

Takes on-call responsibilities at the discretion of the Corporate Director of Risk Management.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, LEADING CHANGE INITIATIVES, PROBLEM SOLVING, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program: Healthcare (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, excellent interpersonal, communication, presentation and analytical skills, decisive judgment and the ability to work with minimal supervision. Must be self motivated and able to work in a fast paced environment. Adaptive to change, responsive to organizational needs, teamwork and customer focus skills. Must be able to identify issues, conduct investigations and work collaboratively toward resolution. Must be self motivated and able to work in a fast paced environment. Participates on committees directed towards promoting patient safety issues. Conducts risk management educational programs to employees and medical staff to enhance safety awareness. Strong computer skills including Microsoft Office Suite and a basic understanding of relational data bases. Professional knowledge of Risk Management Program design and operations and a working knowledge of governmental and Joint Commission regulations. Required Work Experience: Three (3) years of hospital related clinical experience with relevant Risk Management related experience required. Other Information: Certified Professional in Health Care Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS) preferred.Additional Education Info: or in business related program.

Working Conditions and Physical Requirements:

•  Bending and Stooping = 40%
•  Climbing = 40%
•  Keyboard Entry = 80%
•  Kneeling = 40%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 60%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 80%
•  Running = 0%
•  Sitting = 80%
•  Squatting = 40%
•  Standing = 80%
•  Walking = 80%
•  Audible Speech = 80%
•  Hearing Acuity = 80%
•  Smelling Acuity = 40%
•  Taste Discrimination = 0%
•  Depth Perception = 80%
•  Distinguish Color = 80%
•  Seeing - Far = 80%
•  Seeing - Near = 80%
•  Bio hazardous Waste = 60%
•  Biological Hazards - Respiratory = 40%
•  Biological Hazards - Skin or Ingestion = 40%
•  Blood and/or Bodily Fluids = 40%
•  Communicable Diseases and/or Pathogens = 40%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 40%
•  Gas/Vapors/Fumes = 0%
•  Hazardous Chemicals = 0%
•  Hazardous Medication = 0%
•  Latex = 60%
•  Computer Monitor = 80%
•  Domestic Animals = 40%
•  Extreme Heat/Cold = 0%
•  Fire Risk = 0%
•  Hazardous Noise = 0%
•  Heating Devices = 0%
•  Hypoxia = 0%
•  Laser/High Intensity Lights = 0%
•  Magnetic Fields = 40%
•  Moving Mechanical Parts = 40%
•  Needles/Sharp Objects = 40%
•  Potential Electric Shock = 40%
•  Potential for Physical Assault = 40%
•  Radiation = 0%
•  Sudden Decompression During Flights = 0%
•  Unprotected Heights = 0%
•  Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]