Posted:
10/3/2024, 2:38:49 PM
Location(s):
California, United States ⋅ Mountain View, California, United States
Experience Level(s):
Senior
Field(s):
Product ⋅ Sales & Account Management
Workplace Type:
On-site
About Skylo
Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites.
Skylo’s direct-to-device service is now live across four continents, with more than 50 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.
This role is located Mountain View, CA where we are onsite 3 days a week in office.
Summary Of How You Will Impact Skylo
Skylo is seeking its first Director of Program Management to lead and shape the entire customer journey from engagement through launch. This role will define and execute our customer success strategy, ensuring seamless pre and post-sales experiences, from onboarding to ongoing growth. This person will address key areas like product definition, training, and marketing while driving customer satisfaction, retention, and engagement by aligning cross-functional teams for lasting success. This role combines both strategic leadership and tactical execution, ensuring that day-to-day activities are carried out effectively. This role works closely across all cross functional groups within Skylo, continually optimizing the processes and using the tools to ensure repeatable and scalable onboarding.
How You Will Contribute
What We Look For
What We Offer
With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as:
Additional information
The compensation range for this position is: $160,000 - $230,000 plus equity. This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.
EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.
We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.
Website: https://skylo.tech/
Headquarter Location: Palo Alto, California, United States
Employee Count: 101-250
Year Founded: 2016
IPO Status: Private
Last Funding Type: Series B
Industries: Information Technology ⋅ Internet of Things ⋅ Satellite Communication ⋅ Telecommunications ⋅ Wireless