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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Senior Application Developer - Salesforce

JOB DESCRIPTION:

Senior Application Developer - Salesforce

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done…our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.

About Applications Development at UPS Technology:

Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience.  As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.

About this role:

The Senior Application Developer – Salesforce will play a key role in analyzing business requirements and translating them into Salesforce-specific solutions using a combination of out-of-the-box features, configurations, and custom development.

This role demands a strong understanding of Sales Cloud, expertise in Salesforce declarative and programmatic approaches, and experience in integrating Salesforce with external systems (legacy and cloud). You will work closely with product owners, architects, developers, and QA teams across geographies to build scalable, performant, and secure solutions.

You are expected to contribute to the entire lifecycle of application development—from design and coding to deployment and ongoing enhancements—while also ensuring adherence to best practices, development standards, and security guidelines.

Additional details:

• Analyze business requirements and design end-to-end scalable solutions using Salesforce
• Develop robust, reusable components using Apex, Lightning Web Components (LWC), Aura, Visualforce, and Velocity
• Implement automation using Salesforce tools such as Flows, Process Builder, Workflow Rules, Approval Processes, and Formulas
• Design and build integrations between Salesforce and third-party systems using REST/SOAP APIs, JSON/XML, OAuth, and Single Sign-On
• Ensure development efforts align with platform best practices and Salesforce governor limits.
• Migrate metadata and changes between environments using tools like Flosum, Jenkins, and ANT
• Perform data operations and transformations using Data Loader and other native tools.
• Work collaboratively with the onshore team during design discussions, development tasks, and UAT support.
• Author and maintain technical documentation including design specs and deployment runbooks.
• Support defect resolution, performance tuning, and production issue triaging.

Minimum Qualifications:

• Minimum of 6+ years of Salesforce development experience, with at least 4+ years of hands-on experience working with Lightning Components (Aura and LWC)
• Strong expertise in Sales Cloud implementation and business processes (e.g., Lead to Opportunity, Quote, Task Management, Sales Path, Record Types, Custom Buttons, Validation Rules, Forecasting)
• Excellent skills in Apex classes, Apex triggers, SOQL/SOSL, Lightning Web Components (LWC), Aura Components, and Visualforce
• Deep understanding of Salesforce configuration (objects, page layouts, flows, profiles, permission sets, etc.)
• Experience in integrating Salesforce with legacy and external systems using SOAP and REST APIs, including JSON and XML handling
• Hands-on experience working with 3rd-party components from AppExchange, content management, and multilingual support using Salesforce Translations
• Familiarity with platform deployment tools like Jenkins, ANT, and Flosum
• Good understanding of data modeling, object-oriented principles, JavaScript, and HTML
• Knowledge of Agile development methodologies and collaboration tools like Azure DevOps (ADO)
• Strong debugging and analytical skills for issue resolution
• Excellent communication and documentation skills

Nice to Have

• Experience working with Azure DevOps (ADO)
• Experience working with Flosum.

Certifications (Mandatory)

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Platform App Builder

Soft Skills

• Strong collaboration and interpersonal skills, with the ability to work effectively in a distributed team environment.
• Self-driven, detail-oriented, and passionate about learning new technologies.
• Ability to multi-task and manage priorities in a dynamic Agile environment.
• Strong problem-solving skills and a proactive approach to issue resolution

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

OTHER CRITERIA:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.