Customer Service Representative (English)

Posted:
12/2/2024, 8:21:00 PM

Location(s):
RAP (Especial) Central, Colombia ⋅ Bogota, Capital District, RAP (Especial) Central, Colombia ⋅ Autonomous City of Buenos Aires, Argentina ⋅ Buenos Aires, Autonomous City of Buenos Aires, Argentina

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Binance is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Binance

Website: https://www.binance.com/

Headquarter Location: Valletta, NA - Malta, Malta

Employee Count: 5001-10000

Year Founded: 2017

IPO Status: Private

Last Funding Type: Venture - Series Unknown

Industries: Bitcoin ⋅ Cryptocurrency ⋅ FinTech ⋅ Stock Exchanges ⋅ Web3