You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical. 

The engineering team at Bose is a thriving, passionate, deeply skilled team of professionals from a broad range of disciplines and experiences, who share a common goal—to create products that provide transformative sound experiences.

Job Description

OVERVIEW

At Bose, better sound is just the beginning. We’re passionate engineers, developers, researchers, retailers, marketers… and dreamers. One goal unites us — to create products and experiences our customers simply can’t get anywhere else. We are driven to help people reach their fullest human potential. Creating technology to help people to feel more, do more, and be more. We are highly motivated and curious, and we come to work every day looking to solve real problems and make the best experiences for our customers possible.

We’re looking for a Lead UX Writer who is highly motivated to work with our experienced team supporting Consumer Electronic Products in the Product Design organization. The team supports Product Design, guiding customers through their product onboarding experience and supporting them as they continue to enjoy their products and apps. You will work collaboratively with developers, engineers, product/project managers, legal counsels, regulatory specialists, and user experience designers to make our products easier to use. If you thrive in a collaborative, innovative, and fast-paced environment and are passionate about instructional content, then please keep reading!

OPPORTUNITY:

• Create various forms of customer-facing instructional information and app writing, authoring content for a global consumer base
• Work alongside User Experience to write and review Design Documentation for our consumer electronic products understanding how products fit into the ecosystem
• Collaborate closely with Design, Engineering, Marketing and key project subject matter experts to fully understand the product, its key audience, and any constraints that might impact a user’s experience
• Advocate for the best user experience for the first-time use throughout their product user journey
• Collaborate and edit Design Documentation as needed.
• Maintain brand consistency relative to various out-of-box touchpoints
• Participate in team status meetings, driving daily prioritization and communicating the health of the project(s)
• Evolve your critical-thinking and problem-solving skills to guide teams through ambiguous user challenges and deliver great results

REQUIRED SKILLS:

• BS/BA or Masters degree in a related field (English, communications, UX Writing, Technical Writing) and 8+ years experience
• Experience with InDesign and Acrobat
• Strength managing deliverables and timelines for multiple launch projects simultaneously
• Highly motivated, self-directed and thrives in a fast-paced environment
• Demonstrates confidence working collaboratively with cross-functional project teams
• Excellent written and verbal communication skills; must clearly communicate with team members, vendors, and management regarding program details and status
• Strong understanding of end-to-end product development process is a plus
• Agile / Lean experience is a plus
• Consumer Electronics experience is a plus
• High level of technical competency
• Strong attention to details
• Strategic thinking, project leadership, and team leadership
• Effective problem-solving and critical-thinking skills
• Capable of mentoring less experienced writing team members

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to [email protected]