Senior Manager, Business Performance Insights – Hotels.com

Posted:
10/7/2024, 6:27:58 AM

Location(s):
Washington, United States ⋅ Seattle, Washington, United States ⋅ Illinois, United States ⋅ Chicago, Illinois, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Manager, Business Performance Insights – Hotels.com

The Traveler Business Team has a mission to deliver the most convenient, rewarding, and memorable ways for people to travel and explore the world. This division has responsibility to build and drive the growth of our global consumer business across our Expedia, Hotels.com, Vrbo, and Portfolio brands, and across all our lines of businesses including Hotels, Vacation Rentals, Air, Car, Packages, and Insurtech. 

We are looking for a Business Performance Insights Senior Manager to join Hotels.com at Expedia Group. This role will be responsible for generating actional performance insights for Hotels.com, which is one of the largest brands in the Expedia portfolio with a fiercely loyal customer base. 

This is a fantastic opportunity to join the surging travel industry and help drive the business forward while working on impactful and complex problems. You will partner with Finance, Supply and Analytics teams to create compelling business performance insights to help Hotels.com win in the marketplace. 

What you'll do:

  • Create Hotels.com business performance insights in partnership with Finance, Supply and Analytics teams to understand short, medium and long-term trends 
  • Take complex, performance insights and translate them into actionable insights 
  • Generate opportunity sizing for new Hotels.com initiatives 
  • Dive deep into key performance metrics to identify root cause of performance issues
  • Contribute performance insights for business reviews (i.e., QBR, MBR, etc.) for Hotels.com 

Who you are:

  • Bachelor's degree (Finance, Business Management, Economics) or MBA preferred; or equivalent in related professional experience
  • 8+ years of business management, ecommerce, economics or finance  
  • Experience in an analytical, strategic planning, or project management role gained in a top tier consulting, financial services, or e-commerce firm
  • Comfortable with ambiguity; ability to work with incomplete data or seemingly open-ended questions and translate into actionable analysis
  • Passion for using data to drive better decision-making
  • Must be able to think critically and problem solve
  • Innately curious and skilled at zeroing in on the detail and uncovering issues, but able to step back and clearly see the big picture
  • Strong communicator who achieves results through influencing others
  • Experience in Microsoft Excel, SQL and Tableau preferred

The total cash range for this position in Austin is $155,000 to $217,000. Employees in this role have the potential to increase their pay up to $248,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Chicago is $146,000 to $204,500. Employees in this role have the potential to increase their pay up to $233,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.