THE WORK: Are you ready to build knowledge and support the team? Participate in problem-solving discussions and shape the future. Join us in an exciting journey of growth and collaboration!

• Ensure production systems are available and operating as defined in Service Level Agreements.
• Drive incident and outage resolution and communication.
• Facilitate restoration of service to the production environment.
• Establish disaster recovery procedures and maintain data retention practices.
 

HERE'S WHAT YOU WILL NEED:

• Beginner proficiency in Critical Thinking.
• Beginner proficiency in IT Troubleshooting.
• It is advantageous to have prior experience in relevant related skills.
• Bachelor's Degree in a relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Beginner proficiency in Application Remediation
• Beginner proficiency in Client Communication
• Beginner proficiency in Group Problem Solving
• Beginner proficiency in Root Cause Analysis (RCA)

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Oportunidad Laboral Equitativa                                                                                 
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.                                    

Los candidatos no estarán obligados a revelar registros sellados o cancelados de condena o arresto como parte del proceso de contratación. Accenture se compromete a proporcionar oportunidades de empleo para veteranos a nuestros hombres y mujeres de servicio.