Director, Head of Loan Operations Department

Posted:
11/7/2024, 4:00:00 PM

Location(s):
Hong Kong, China ⋅ Kowloon, Hong Kong, China

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

To lead and manage loans operations and internal resources of the department, develop departmental road maps and maintain strategic partnership with internal counterparts as the Head of Department.

Key responsibilities

  • Provide input into regional and local operations processes and workflows to deliver best practice, efficiency and mitigate risk. Review and analyze exceptional handling transactions requests and to ensure all transactions are processed in compliance with Bank policies and regulations. 
  • Manage the risk profile of the Department by ensuring the team understands Bank policies and local regulations in order to process sound transaction of loans in a timely manner. Develop departmental initiatives on operational process and system improvement to achieve best practice efficiency and mitigate risk. 
  • Responsible for managing performance management, developing, and rewarding for the direct and indirect reports.   Act as a role model to subordinates and adhere to all Company policies and guidelines.   Support, coach and guide subordinates on complex issues. Advocate and encourage communication among members within department.
  • Ensure policies and procedures, regulatory and compliance requirements are followed correctly to avoid risks, uphold professional standard of operations staff members, and resolve business critical issues and manage conflicts so that business is not adversely impacted.
  • Lead investigations of any incidents with the responsibilities to escalate emergency situations to Branch Management in an expedient manner, to provide comprehensive recommendations and strategic insights to mitigate potential risks.
  • Report to Branch Management timely and regularly on risks and recommend appropriate actions on how to improve Department’s operation. Maintain good working knowledge of industry trends, products, relevant laws and regulations. Act as a trusted advisor to Management team on all aspects of transactions of loans.

Job Requirements:

  • Bachelor’s degree in Banking / Business Administration / Management or equivalent.
  • Minimum of 10 years’ experience in loans operations with at least 5 years in a senior manager/supervisor role.
  • In-depth knowledge of all aspects of loans operations and operations systems to support transaction processing.
  • Strong knowledge of AML and other local banking regulatory requirements applicable to operations
  • Excellent people management, communications, and presentation skills.
  • Demonstrate leadership quality in managing processes, people, and service.
  • Knowledge in accounting principle regarding booking of new products.

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MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.