Metropolis is seeking a Senior Manager of GTM Systems to lead the strategic vision, implementation, and optimization of our GTM tech stack. As the owner of the GTM systems roadmap, you will evaluate, implement, and manage tools across the entire customer lifecycle, including sales engagement, marketing automation, data enrichment, revenue intelligence, and post-sale tools. This role is critical in driving efficiency, scalability, and innovation across sales, marketing, and customer success operations. You will collaborate closely with leadership and cross-functional teams to align systems and data strategies with broader business objectives.

Lead the planning, development, and execution of the GTM systems strategic vision to support sales, marketing, and customer success functions.

• Complete hands-on configuration of the GTM systems, including Salesforce and Salesforce ecosystems and managing the end-to-end implementation lifecycle.

• Evaluate, implement, and maintain tools for sales engagement, marketing automation, data enrichment, and post-sale operations.

• Manage relationships with technology vendors, negotiating contracts, overseeing implementation, ongoing support, and renewals.

• Partner with cross-functional leaders to define and manage the GTM systems roadmap, prioritizing projects based on business impact and ROI.

• Drive seamless integration across systems to support scalable workflows and data accuracy.

• Collaborate with the Data team to establish and enforce data governance standards to ensure accuracy, completeness, and consistency across all GTM systems.

• Collaborate with Sales Enablement to develop training programs to drive user adoption and maximize the value of GTM systems.

• Identify opportunities for automation and process improvements, implementing solutions to enhance operational efficiency.• Stay ahead of emerging trends and technologies in GTM operations, continuously evaluating and optimizing the tech stack.

Qualifications 

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; Master's degree is a plus.

• 5+ years of progressive experience in revenue operations, GTM systems management, or related fields, preferably in SaaS or technology companies.

• Salesforce certification(s) such as Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Developer, or Salesforce Architect are required.

• Hands-on experience evaluating, implementing, and managing sales engagement (e.g. Outreach, Gong, Salesloft), marketing automation (e.g. Marketo, Mailchimp), data enrichment (Zoominfo, CoStar), and post-sale tools.

• Proven track record of designing scalable system architectures and workflows across sales, marketing, and post-sale operations.

• Strong project management skills with the ability to lead end-to-end implementations, prioritize initiatives, and deliver results in a fast-paced environment.

• Excellent analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions with a focus on dat accuracy and actionable insights.

• Exceptional communication and collaboration skills, capable of working with stakeholders across all levels of the organization.

• Familiarity with agile development methodologies and tools (e.g. JIRA) is preferred.

• Self-motivated and resourceful, with a bias toward ownership and action.