JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facility & Safety Environment Supervisor will assist the Facilities Manager in leading a team or vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services, helpdesk, comprehensive safety management, and environmental compliance oversight.

Safety System Responsibilities: Oversee people safety management in accordance with client safety requirements for staff and contractors. Maintain optimal condition for all critical safety equipment including fire pump systems, fire alarm control panels, smoke and heat detectors, fire extinguishers, FM200 systems, and lightning protection systems. Manage certificates and legal compliance requirements for safety valves, pressure tanks, and water quality monitoring (incoming and outgoing).

Environment System Responsibilities: Supervise wastewater treatment systems, DI water systems, waste collection systems, dust collection, scrubbers, and ventilation systems. Lead environmental monitoring management programs and pest control monitoring activities.

Continuous Improvement Responsibilities: Collect and analyze energy consumption data (water, electricity, steam, air) to identify improvement opportunities and generate reports. Investigate facility-wide improvement opportunities to achieve cost savings aligned with JLL's annual client commitments. Monitor projects related to safety requirements and environmental compliance.

MAJOR RESPONSIBILITIES

People Management (where applicable)

• Manage and coach team members
• Develop and sustain a high-quality, well-motivated team
• Ensure high staff morale, trust, and work ethics
• Actively support an environment that promotes teamwork, cooperation, and performance excellence
• Assist in mentoring and enabling training & development of team members

Client/Stakeholder Management

• Deliver excellent customer service to meet on-site client expectations
• Build and develop effective relationships with key stakeholders and/or clients across all organizational levels
• Monitor procedures to ensure client expectations are conveyed and acted upon

Safety & Environmental Compliance Management

• Implement and manage comprehensive safety procedures to ensure provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health, and safety standards
• Oversee environmental management systems and ensure regulatory compliance
• Conduct safety audits and environmental assessments
• Manage safety training programs for staff and contractors
• Monitor and report on environmental performance metrics

Procurement & Vendor Management

• Manage multiple vendors with both hard and soft skills to deliver services on time and within budget
• Manage vendor procurement processes in accordance with agreed client procurement guidelines and Jones Lang LaSalle procurement best practices

Contracts Management

• Ensure all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
• Monitor contract expiry dates and initiate re-procurement when needed
• Continually assess contracts to ensure best value delivery to the client

Site Operations Management

• Implement industry best practice operations
• Assist and monitor to ensure all building procedures and performance measures are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Seek ways to reduce costs and improve operational standards
• Provide 24/7 emergency call support and site attendance as required

Risk Management

• Assist in implementation and management of property risk management programs
• Support implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with firm guidelines, procedures, and strategies
• Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Minimum 3 years of experience in facilities, property management, hospitality, or related field with safety and environmental oversight
• Experience working in client industry environment
• Knowledge of local health, occupational safety, and environmental requirements
• Knowledge of critical facilities and environmental systems
• Knowledge of vendor management for specialized safety and environmental services
• Understanding of basic technical aspects of property systems (Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, BMS systems, environmental control systems)
• Proven capacity to understand and interpret commercial contracts
• Strong budget management and financial analysis skills
• Certification in safety management (preferred) and environmental compliance

Critical Competencies for Success

Client Focus & Relationship Management

• Ease of interaction with a wide range and level of client staff
• Ability to manage conflict and balance between client and firm requirements
• Customer-oriented attitude with focus on safety and environmental stewardship
• Demonstrates proactive & professional approach to customer service

Safety & Environmental Leadership

• Proven ability to develop and implement safety management systems
• Experience in environmental compliance and monitoring programs
• Strong knowledge of safety regulations and environmental standards
• Ability to conduct risk assessments and develop mitigation strategies

Project Management & Organizational Skills

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational, safety, and environmental matters daily
• Experience managing safety and environmental improvement projects

Problem Solving & Strategic Thinking

• Capacity to deal with ambiguity and solve complex safety and environmental problems effectively
• Analytical approach with proven ability to solve problems using quantitative methods
• Proven ability to employ holistic approaches and develop long-term solutions

Other Personal Characteristics

• Demonstrated superior people management skills with ability to lead teams effectively in safety-critical environments
• Strong communicator with good presentation skills and strong verbal & written communication skills (English & local language)
• Passion for quality and safety with attention to detail
• Self-motivated, confident, and energetic approach to safety and environmental challenges
• Ability to effectively deal with stressful and emergency situations
• Flexible and able to adapt to rapidly changing safety and environmental requirements
• Strongly goal-oriented with focus on meeting all performance, safety, and environmental targets
• Team player able to cooperate across departments to meet safety and environmental objectives
• Proven ability to initiate and follow through with safety and environmental improvement initiatives
• Exhibits honesty, trustworthiness, and ethical leadership in safety matters

KEY STAKEHOLDERS

• Client staff
• Engineering Manager
• Safety Officers and Environmental Coordinators
• Specialized vendor staff (safety, environmental, and maintenance contractors)
• Regulatory authorities and inspectors

Location:

On-site –Bien Hoa City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.