Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week

• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week

• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

• Onsite: daily onsite requirement based on the essential functions of the job

• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only.  This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

PURPOSE OF THE JOB

Analyze and evaluate data in one or more specialty areas including, but not limited to business operations/processes, budgets, and financial systems.  Tasks may include, preparing financial reports, technical report writing, monitoring budget, maintaining records, analyzing data, and developing budget forecasts.

REQUIRED QUALIFICATIONS

Required Work Experience

• 3 - 5 years of experience in healthcare industry & finance field

Required Education

• High School Diploma or GED in general field of study

Required Licenses

• N/A

Required Certifications

• N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

• 7 years of experience in finance field

Preferred Education

• Master’s degree in business, or related field of study

Preferred Licenses

• NA

Preferred Certifications

• N/A

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Performs analysis of data and application of applicable professional principles and standards.

• Applies knowledge of accounting functions or principles, general business practices, collection procedures, and/or applicable computer systems.

• Demonstrates ability to research, investigate, analyze, reconcile, and evaluate data.

• Interacts frequently with internal and external customers using both verbal and written communication skills to discuss financial processes or issues.

• Works with both external and internal auditors on financial requests

• Implements and maintains internal financial controls and measures

• Has knowledge of state and federal laws, rules, and regulations.

EXPECTATIONS BY LEVEL

Level 1:

Problem Solving

• Asks questions/ability to analyze data and identify issues

Technical Skills

• Ability to learn and apply learned concepts.  Learn and use business application as required for job

Productivity

• Observes work hours, manages PTO and notifies manager of schedule changes.  Utilizes existing processes and methods for efficiency

Accuracy

• Analyzes own work and checks for correctness.  Does not repeat errors

Interpersonal Skills

• Respectful of others, builds credibility and rapport by responding timely to inquiries and admitting to mistakes.

Time Management

• Sets and meets reasonable deadlines.  Gives ample notice to management regarding delays or help needed

Initiative

• Is proactive with little to no dead time

Communication

• Communicates effectively with co-workers and other departments with little spelling and grammar errors

Level 2:

Problem Solving

• Identifies issues and is able to resolve independently. 

Technical Skills

• Demonstrates good understanding of data and financial principles.   Proficient in Excel to create effective and efficient reports

Productivity

• Begins to separate and combine tasks into an efficient workflow.  Finds ways to work smarter that produces the work in less time.

Accuracy

• Analyzes own work and checks for correctness.  Does not repeat errors

Interpersonal Skills

• Does not become defensive when encountering resistance.  Able to maintain composure under stress.

Time Management

• Able to plan projects and set priorities with some assistance from management

Initiative

• Asks why we do things.  Interested in expanding current knowledge and makes recommendations beyond specific assignments

Communication

• Able to effectively summarize/present assigned projects with overview and status

Level 3:

Problem Solving

• Actively seeks process improvements

Technical Skills

• Can simplify complex processes and willing to re-engineer processes from scratch.  Able to consider appropriate use of software/tools for each job

Productivity

• Identifies material factors in the analysis.   Able to lead team on multiple projects/tasks effectively by communicating, planning and meeting goals set.

Accuracy

• Finds new ways to improve accuracy

Interpersonal Skills

• Able to confidently lead team(s) on projects and provide feedback and training

Time Management

• Leads projects independently with minimal assistance.  Keeping management well informed

Initiative

• Looks for new ways to improve.  Research beyond specific assignment.  Makes suggestions and implements new ways to improve.

Communication

• Able to summarize complex issues/projects.  Provides meaningful answers to questions regarding work performed

REQUIRED COMPETENCIES

Required Job Skills

• Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones

• Intermediate PC proficiency

• Intermediate proficiency in spreadsheet, database and word processing

Required Professional Competencies

• Prioritize, organize and self-manage in a high-volume environment

• Technical and Functional Expertise

• Understanding the Business     

• Achieving Results

• Serving the Customer

• Teamwork

• Interpersonal and Communication Skills

Required Leadership and Personal Effectiveness Competencies

• Communicate professionally to both internal and external customers.

• Act with diplomacy and sensitivity with our customers and internal departments.

• Interpret and translate policies, procedures programs and guidelines to customers.

• Analyze and research data, propose solutions to resolve issues.

• Maintain confidentiality and privacy

• Establish, contribute and maintain a positive and productive work environment.

PREFERRED COMPETENCIES

Preferred Job Skills

• Advanced PC proficiency

Preferred Professional Competencies

• Knowledge of a wide range of matters pertaining to the organization's operations

Preferred Leadership Experience and Competencies

• N/A

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.