The Citi Program Management Council (CPMC) is responsible for setting the strategic direction of Program and Project Management Governance at Citi through the establishment of, and monitoring compliance to, the Citi Program and Project Management Policy and Standard.  The CPMC Governance & Standards pillar establishes and defines minimum requirements for the Citi Program and Project Management Policy and Standards.  The task force assesses adequacy of, authors, and monitors adherence and compliance to the PM Policy, Standards and Procedures.

The Data & Reporting Analyst will be part of the CPMC Capabilities Team. The team is responsible for sustaining program/project management and business analysis core competencies across Citi through initiatives focused on training, awareness, and knowledge sharing opportunities.

In the role you will:

Description

• Produce CPMC Capabilities reports which are created as part of tight coordination and collaboration with the team, following a combination of automated and manual steps. Step must be “confirmed” throughout the process and communication of progress is critical to the team’s success. 
• Be responsible for self-quality checks and peer-quality reviews, to ensure a zero-defect report.
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems and develop innovative solution and drive end-to-end execution for projects of varied size and timelines.
• Identify process improvement opportunities for automation and efficiency within own process and operations.
• Work with internal teams and technology to support enhancements through to delivery (includes but not limited to: define/document/communicate requirements in a concise. logical & understandable way; participate in User Acceptance Testing).
• Develop and validate scenario check reports by:
  • collaborating with internal team to gather data and define scenario objectives.
  • evaluating inputs, assumptions, methodologies and outcomes to ensure scenario reports meet requirements and expected outcomes.
  • identify gaps, inconsistencies, or risks in scenario analysis and propose corrective actions.
  • create comprehensive documentation (including validation checklists, findings, recommendations) and present it in a clear, concise manner to both technical / non-technical audiences.
• Provide day-to-day operational support including responding to questions posted to various channels.
• Develop relationships with CPMC personnel, taskforces and technology teams.  
• Support Internal Audit and Control Team requests.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Minimum 6-8 years of experience in the Financial Service Industry or similar function, executing data reporting & analytics and scenario reporting. 
• Excellent analytical, critical thinking and reporting skills; with focus on quality and automation to reduce errors and increase efficiency.
• Advanced MS Excel user who is well versed in: V-lookups and advanced formulas, pivot tables, macros, data structuring, and other data analytics and reporting tools.
• Highly motivated, proactive and self-starter; strong senses of ownership and ability to create and execute plans without daily oversight.
• Must be flexible and have experience working in a fast pace & high-pressure environment; managing multiple deliverables at once and can pivot as priorities change.
• Strong organizational skills, high attention to detail, data accuracy and commitment to quality.
• Excellent verbal and written communications skills.
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests.
• Adherence to a strong risk culture, including change management discipline, standardization of processes, and rigorous documentation.
• Proficiency in Microsoft Office Applications: Word, PowerPoint, One Note, Teams, SharePoint experience required.
• Experience working in a virtual team.
• Familiar with Citi Learning Platform tools (e.g., LMS, Docebo, domiKnow, Brainshark), a plus.
• Bachelor's degree or equivalent experience.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 02, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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