Location(s): Illinois, United States ⋅ Elmhurst, Illinois, United States
Experience Level(s): Junior ⋅ Mid Level
Field(s): Customer Success & Support
Position Highlights:
Position: Dept Support Asst
Location: Elmhurst, IL
Part Time
Hours: Hours vary 8a to 5p M-F
What you will need:
Required Education, Skills and/or Experience:
Proficiency with Microsoft applications and other department related systems
Highest level of customer service skills
Ability to maintain composure under stress
Preferred Education, Skills and/or Experience:
Medical terminology
Previous EPIC experience
A minimum of one year of previous hospital experience
General Summary:
Under general supervision and according to established policies and procedures, provides front desk coverage which includes answering and directing incoming calls, greeting patients and family members and collecting and distributing department mail, ordering supplies and generating reports/lists, etc. Processing patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.
Benefits:
Career Pathways to Promote Professional Growth and Development