Resource Support Coordinator

Posted:
7/15/2024, 5:00:00 PM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Number of Job Openings Available:

1

Date Posted:

July 16, 2024

Department:

16003810 Staffing Center

Shift:

Day (United States of America)

Shift Length:

8/12 combo shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

Occasional

Job Summary:

Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines. Supports daily staffing office functions.

Key Position Details:

Position will be primarily remote - will require some onsite work based on business needs. Candidates are required to reside within a reasonable commuting distance from Abbott Northwestern Hospital.

  • 1.0 FTE, day shift, and occasional weekends
  • Flexible scheduling!

Job Description:

Principle Responsibilities

  • Scheduling Responsibilities.
    • Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.
    • Uses electronic staffing technology to process staff schedule requests.
    • Becomes familiar with the use of position control and how it relates to hiring and schedule impact.
    • Implements annual scheduling processes for following year.
    • May schedule and track employee’s required education.
  • Timecard Responsibilities.
    • Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.
    • Inputs, updates, and reconciles timecards for accurate payroll processing.
    • Help employees resolves payroll disputes in conjunction with the payroll service center.
    • Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.
  • Staffing Responsibilities
    • Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)
    • Generates accurate and timely reports.
    • Rotates weekend call shifts to cover staffing.
  • Department Responsibilities
    • Attends, participates, and may lead huddles when appointed.
    • Provides administrative and operational support for routine business support tasks and activities.
    • Escalates questions to senior level Resource Support Coordinators or department leaders
    • Maintains standard work and processes identified in department.
    • Other duties as assigned.


Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • Associate's or Vocational degree preferred
  • 2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task preferred and
  • 2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel required and
  • 2 to 5 years Staffing Office Experience preferred


Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently