Job Description:

Consulting Director – DXC Practice for SAP - Australia and New Zealand
 

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.  The DXC Practice for SAP delivers market-leading, cost-efficient, resilient technology services that transform enterprise operations. 

Key responsibilities:

• Develop the strategic plan for the SAP Consulting business
  (growth plans, capability plans, service improvement and innovation plans, and financial plans
   across HXM, CX, PMO, Finance, Digital Supply Chain, Data & Analytics, and BTP to maximise the outcomes for the SAP Practice).
• Lead the implementation of the strategic plan across the sub-practices  
• Provide leadership and guidance across the team within Consulting.
• Establish and operate the performance model for the consulting business (including reporting, resourcing, structure, delivery excellence, team satisfaction and financials including accurate and predicable forecasting)
• Establish and manage the agreed consulting operating model. This includes setting up the right Governance (meeting cadences, etc), clear accountabilities for managers and their teams and working closely with the other Application Practices and the wider DXC.  
• Building and maintaining key customer relationships. Working closely with key customers to understand their needs, identify opportunities for consulting services, and ensure high levels of client satisfaction
• Meet revenue and profit targets by quarter and annually (as the sum of the sub-practices)  
• Providing thought leadership and project oversight in key customers/projects. The Consulting Director has ultimate responsibility for the successful delivery of consulting projects
• Drive best practice and standardisation of delivery methods and tools across Consulting (leveraging the best of each practice and outside-in thinking) so as to scale and optimise
• Manage the sub-practices to develop new offerings and work with sales and marketing to develop campaigns to take to market  
• Drive consistency and uplift of commercial arrangements (particularly risk management) and signs off MSA/contract business affected deviations
• Point of escalation above practices for Consulting related client issues and resource contention
• People management of the sub-Practice Leads
• Develop and deliver people initiatives to develop our people and achieve high team engagement scores
• Forecast resourcing requirements and plan the capacity to meet demand ensuring high levels of utilisation.

Key Performance Measures:

• Consulting Annual Budget Revenue
   - Consulting Annual Budget Profit (including labour residual)
   - Consulting Team Satisfaction
   - Client Satisfaction (for Consulting Services)
   

Experience and Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Master's degree in business administration or related field preferred
• Twelve or more years of business unit / account management experience
• Eight or more years of leadership or supervisory experience
• Experience working with the company's business management practices, principles, methodologies, and supporting tools
• Experience working with business accounting practices and current industry norms
• Experience working with generally accepted financial management principles

Other Qualifications

• Excellent communication skills
• Excellent leadership skills with the ability to manage a diverse and dispersed workforce
• Strong interpersonal and presentation skills for interacting with team members and clients
• Strong analytical and strategic problem-solving skills
• Strong organization skills to balance work, prioritize issues and resolve escalations
• Ability to work in a high velocity environment
• Office environment and hybrid working
• Some ANZ travel required

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