The Senior Business Analyst is an intermediate level position supports business activities for the Internal Audit (IA) Resource & Budget Management (RBM) organization. Activities and tasks include data analytics, operations management and co-ordination, business reporting, activities related in support of Work Force Management program, and regulatory deliverables. The Senior Business Analyst may assist and work closely with other members of the RBM team with ad hoc projects as required.

Responsibilities:

• Support Enterprise Work Force Management (EWM) activities on behalf of IA and change management processes impacting non-employee position management, demand & capacity planning and resources adequacy
• Identify process improvement opportunities and ensure that established guidelines/policies are adhered to and updated as necessary
• Support all phases of projects and drive project execution and delivery
• Demonstrate initiative in performing necessary research and obtaining data to support analysis
• Produce clear story telling business presentations
• Work with large data sets (excel and Citi internal systems)
• Drive analysis of complex sets of data and business processes as needed with limited guidance, ensuring high level of quality, accuracy, and timeliness of all assigned deliverables
• Instill operational discipline into existing team processes
• Effective communication: cross-functional collaboration, presentations to Senior Management, issue resolution with EWM

Qualifications and Competencies:

• BS/BA degree or equivalent preferred
• 2-5 years of relevant experience
• Ability to work in a fast paced, dynamic, deadline-oriented environment and flexibility to work hours necessary to meet tight deadlines
• A self-starter with strong interpersonal skills who is detailed oriented, has well developed listening skills, can engage a small group and possess the ability to identify and escalate issues as they arise
• Effective negotiation and data analysis skills.  This individual must be an articulate and effective communicator, with an energetic, charismatic, and approachable style
• Strong knowledge of MS Office, including proficiency in Excel / Access/ PowerPoint
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Proven organizational and time management skills
• Proven problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• A bias for action, self-motivated

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

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