POSITION:                   Operations Supervisor                     

DEPARTMENT:           Operations

REPORTS TO:              Director of Operations

FLSA STATUS:             Hourly

Summary

The Operations Supervisor is responsible for the daily activities required to run, maintain, and service the facility and/or the events by performing the following duties personally or through delegation to operations staff.

Essential Duties and Responsibilities

• In coordination with the Director of Operations, the Operations Supervisor will create, plan, and implement all normal and necessary quality control documents.
• Assist the director in directing, supervising, and scheduling all aspects of operations, including buildings and grounds; technical services; custodial services and parking departments and inventory control.
• Implement facility rules, regulation policies and procedures.
• Anticipate problems and appropriate solutions. Investigate, analyze, and resolve operational problems and complaints.
• Provide clear, concise, and timely communication of directives to other departments.
• Ensure that Operations Department receives pertinent information for most effective use of the facility and staffing.
• Assure facility readiness and smooth operation of events.
• Oversee maintenance of the physical facility and systems.
• Serve as Manager on Duty as required.

Supervisory Responsibilities

Oversee and manage Operations Staff in any of the following departments: Changeover, Housekeeping, Maintenance, Production, Engineering, Carpentry, Electricity, Plumbing and Technical Services. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience     

Associate Degree from a technical college and a minimum of two (2) years in public assembly industry in a supervisory or management position; or equivalent combination of education and experience.     

Skills and Abilities  

• Excellent organization skills
• Ability to prioritize and to handle multiple projects simultaneously.
• Good written, verbal, and interpersonal skills required; ability to interact at all levels of staffing, including management.
• Ability to effectively supervise staff.
• Strong customer service skills
• Professional presentation, appearance, and work ethic

Computer Skills

To perform the job successfully, the individual should have some computer skills with Word and Excel.

Other Qualifications

• Ability to work with limited supervision and as a team member.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Be licensed and insured to operation a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.
• Pass background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to walk extensively; frequently required to kneel, climb to high walkways or balance. The employee must frequently lift and/or move up to 50 pounds.

The position required work inside and outside the building and some exposure to adverse conditions.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 Applicants that need reasonable accommodations to complete the application process may contact 843-679-9417.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.