Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Field Service Technician!    

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! 

THE ROLE: The  Field Service Technician is responsible for troubleshooting, service, repair and maintenance of Xylem - Flygt products in a safe and efficient manner in a Xylem Service Center, customer job site or via phone.  We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.  Xylem will provide paid training for CDL upgrades (if applicable).   

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

• Troubleshoot hydraulic systems, electrical systems and pump end issues and repair/rebuild as necessary.
• Perform routine inspections, preventative maintenance and service various products as directed. Diagnose and report any damage to the Manager.
• Create an accurate and legible parts and repair list, manually or digitally, for assigned product. Review list of parts with Manager and obtain approval to continue with servicing and repair.
• Test all repaired equipment for proper operation and quality.
• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.
• Train new service or other shop personnel and customers, as needed, in service and/or other related standard work.
• Maintain a safe work environment by following EHS&S guidelines, policies and best practices.
• Participate in weekly on-call rotation schedule to assist customers after hours.
• Perform related duties as assigned.
• Individual Contributor
• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Ability to diagnose complex mechanical and electrical issues
• Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance
• Advanced knowledge of DC electric and circuit testing skills
• Advanced knowledge of AC electric motors, up to 500v systems
• Advanced knowledge of 3-phase and single phase systems and motors
• Ability to work independently with little or no supervision; self-motivated and self-directed
• Working knowledge of iPad and/or Tablet for PDF viewing
• Ability to safely operate hand tools, power tools and lifting equipment
• Ability to communicate effectively with customers, co-workers and managers both verbally and in writing
• Ability to demonstrate logical troubleshooting processes
• Ability to comfortably operate in virtual reality service scenarios
• Familiarity with engine diagnostic tools
• Familiarity with fluke meter and megger testing
• Basic understanding of pump station electrical controls and monitoring devices
• Knowledge of variable frequency drives (VFD) and/or soft start system
• Knowledge of SCADA controls and integration of MODBUS communication

Education and or/Experience:

• High school diploma of equivalent required. Two-year technical training or equivalent preferred.
• Three to five years of experience and/or formal training or combination of education and training
• Three to five years of equipment maintenance experience in wastewater collection or treatment systems
• DOT Medical card preferred
• Certified electrician preferred

DAY IN THE LIFE:

In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to {regularly sitting, standing, lifting up to 50 lbs.   In addition, this role may require frequent travel to customer sites and on-call as a regular part of the job. 

Standard weekly job hours: 40 hours.

SALARY: 

The estimated salary range for this position is $26/hr. - $33/hr.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.  

Salary range:

$45,000.00 - $72,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.