Healthcare Insights, Specialist

Posted:
6/3/2026, 5:00:00 PM

Location(s):
Kuala Lumpur, Malaysia ⋅ Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Data & Analytics

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

The Healthcare Insights Specialist delivers timely, accurate and actionable data-driven insights supporting the execution and monitoring of the Healthcare Division’s strategic initiatives.
• Develop and maintains BI assets that deliver business insights to senior stakeholders
• Perform deep-dive analyses to identify trends and opportunities for performance improvement and new value creation.
• Support senior stakeholders with evidence-based recommendations
• Actively contribute to strengthening and enriching healthcare data assets

The incumbent needs to be detailed oriented, communicate effectively and maintain good working relationships with stakeholders.

Roles and Responsibilities

Performance Management

  • Own end-to-end development and maintenance of performance management reports.
  • Prepare analysis of key trends in business performance.

Business Insights

  • Lead deep dives into defined problem statements to identify key drivers, performance gaps and opportunities.

Healthcare Analytics

  • Develop specifications and standards for dashboards and reports, with high QA practices and reusability.
  • Coach junior analysts on best practices in methods, quality assurance and data visualization.

Healthcare Data

  • Perform data reconciliation to source, document data lineage and reproducible scripts / notebooks.
  • Support mapping and validation of new data sources to be onboarded into Healthcare Datamart.

Financial and Non-Financial Measures

Reports and data visualizations that provide timely and actionable business insights

Effective data storytelling with business users on healthcare data insights

Communication Requirements

Internal:

Business functional leads within the Healthcare Division

External:

External consultants or vendors supporting strategy and analytics for healthcare

Minimum Job Requirements

Education

Bachelors’ degree from a recognized university in any of the preferred fields of study is required:

  • Data Science, Applied Mathematics or Statistics;
  • Health Economics;
  • Life Sciences (biomedical science, pharmacy) with analytical course work;
  • Engineering (with quantitative focus); or
  • Actuarial Science

Working Experience

Minimum 3 years of relevant working experience in analytics, consulting, or actuarial role, preferably in a healthcare or payer setting. Experience should demonstrate progressive analytical responsibility.

Skills

  • Ability to frame and communicate ambiguous or complex questions into structured analytical problems
  • Demonstrated communication and presentation skills to convey complex concepts clearly to non-technical stakeholders
  • Demonstrated proficiency in analytics tools and programming (e.g. SQL, R, Python) and business visualization (e.g. PowerBI, Tableau)

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.