Posted:
7/26/2024, 4:57:56 AM
Location(s):
New York, New York, United States ⋅ New York, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
About Us:
We are a Team on a Mission to help our clients transform their patients' lives. Our technology combines the power of rewards, patient financing, and ecommerce into our client’s own mobile app. Enabling our small business owners the power to drive revenue 24/7/365 while also providing a best in class patient experience for their customers. We are the first of our kind Medcommerce™ technology.
RepeatMD: we brought our technology to market by August 2021. Just one year after our inception we established product market fit, won multiple awards, and closed our Seed Round. By 2023 we grew to over 100 employees with locations in Houston and NY, and closed our Series A. In the first half of 2024 we surpassed 3000 clients, 1 million users and we’re now one of the most popular shopping apps in the world. We’re just getting started. If you’re a customer obsessed high performer looking for a new team we’d love to hear from you. Apply now to be a part of what we build next.
About You:
As an Enterprise Customer Success Manager, you specialize in forging strong partnerships with our key clients. Your focus is on aligning our SaaS solutions with their business goals, ensuring they derive maximum value. From seamless onboarding to strategic account planning, you will drive adoption and satisfaction, advocating for their needs within our organization. Proactively resolving issues and enhancing product usage, you committed to fostering long-term success and growth for our clients.
About The Role:
The Enterprise Customer Success Manager (CSM) is responsible for building and maintaining strong relationships with the company’s largest and most strategic clients. This role requires a deep understanding of the client’s business objectives and the ability to align the company’s SaaS solutions to help achieve those goals. The Enterprise CSM will act as a trusted advisor, ensuring clients receive maximum value from the product and driving long-term customer loyalty and satisfaction.
What you will own:
Requirements:
We offer competitive compensation, comprehensive benefits, and the opportunity to work with a talented and passionate team that is dedicated to transforming the medical aesthetics industry. If you are a self-starter with a passion for helping clients succeed, we encourage you to apply for this exciting opportunity.
What we offer:
The total compensation range for this position in the United States is $100,000 to $120,000. The total compensation package for this position includes benefits and/or other applicable incentive compensation plans. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Website: https://repeatmd.com/
Headquarter Location: Houston, Texas, United States
Employee Count: 101-250
Year Founded: 2021
IPO Status: Private
Last Funding Type: Series A
Industries: CRM ⋅ E-Commerce ⋅ Health Care ⋅ Medical ⋅ Wellness