UX Designer

Role overview:

Responsible for the design of our digital products and services. UX Designers are at the apex of problem solving; utilising research and testing methods, collaborating with developers and business stakeholders alike, to realise the best solution for both the end user and the business.

Responsibilities:

• Develop storyboards, wireframes, mock-ups, and prototypes to effectively communicate and design ideas for strategic projects and product developments
• Participating in user research and leveraging user analytics to gauge the usability of new and existing products/features, with the ability to analyse and predict user behaviour
• Use inputs from multiple sources to understand and empathise with customers and team members' needs, to create effective and innovative customer and user journeys.
• Participating in team iteration planning, refinement, retrospectives, and reviews
• Collaborating with project stakeholders to help understand and define customer value
• Design and test UI elements such as menus, CTAs, banners, page layouts, flows and landing pages on web and mobile platforms

Role objectives and KPI’s:

• UX Benchmarking
• (Time on task, Customer Satisfaction, Task Success Rate, User Error Rates)

Skills and Experience:

• Proven track record within UX and UI visual Design
• A/B testing experience
• Experience ensuring all designs are in keeping with our brand guideline and are accessibility compliant
• Track record transforming business requirements, data points and user needs into creative solutions that meet the strategic goal
• Experience working with Agile delivery methods and teams
• Working knowledge of the following technologies and software: AdobeXD, Figma, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• Excellent written and verbal communication skills and ability to prioritize tasks based on business objectives

Training requirements for the role:

• Experience with broader Quantitative experimentation strategies
• Awareness and understanding of how experimentation factors commercially to the business
• Broader understanding of product strategy

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.