Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Director of Sales at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking a unique Director of Sales to join our Sales team.   The Director of Sales under general supervision plans, directs and implements the promotion of the facility and events to the community and industry by performing the following duties personally or through subordinates. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

Include the following

• Develop and execute sales plans and programs, both short and long range, to ensure the growth and expansion of events, services and revenue.

• Respond to event inquiries/RFPs received through the NRG Park website, emails and phone, and assign appropriate Sales Manager/Coordinator for follow up. 

• Lead and mentor a sales team focused on driving revenue through venue reservations, including premium suites and convention center events by developing targeting outbound sales strategies and optimizing pricing to align with organization objectives and market demands.  

• Track individual and team performance against sales goals, using data analytics and performance reports to identify areas for improvement and optimize outbound sales efforts.

• Handle a select number of accounts for booking and contractual purposes; assist assigned Sales Managers with major annual events.

• Assist Sales Managers/Coordinators in negotiations with event clients.

• Supervise all employees in the Sales Department. 

• Conduct weekly sales meetings to review accounts and discuss sales related issues.

• Establish reasonable sales goals for Sales Managers and Sales Coordinators, based upon calendar availability, to enhance the facility’s position, locally and nationally, and increase the profitability of events.

• Collaborate with the Director of Marketing & Public Relations and the Marketing Department on annual marketing plan, and development of print advertisements, web design and collateral sales materials.

• Work closely with Director of Event Services to provide seamless coordination of events between Sales and Event Services department.

• Research, analyze and monitor financial, technological and demographic factors to ensure that market opportunities are maximized, and effects of competitive activity are minimized.

• Develop and recommend pricing strategy for the organization, which will result in consistent revenue and market share growth over the long term.

• Prepare and analyze reports on sales revenue projections and actuals, market studies, client satisfaction and other relevant sales issues.

• Prepare monthly report to Sr. Assistant General Manager with sales production and activities.

• Prepare annual event and operations budget and review for department.

• Retain good working relationship with Convention and Visitor Bureau.

• Network within the market to have a broad base of promotional partners on which to call. 

• Participate with hospitality community, industry-related associations, committees, task forces and local service organizations to increase awareness of NRG Park.

• Represent NRG Park to serve as a Permanent Member on the Board of Directors of the Hotel & Lodging Association of Greater Houston, attending monthly Board meetings, committee meetings, monthly membership meetings and other association functions.

• Prepare and deliver oral presentations to organizations, governmental bodies, managers, prospective clients, and others.

• Develop and maintain relationship and contact with clients post contract, during events and post events.

• Serves as MOD (Manager on Duty) as required.

• May perform other duties as assigned.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with all policies and applicable laws.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate knowledge and experience in the principles, practices, and terminology of convention events, sales, advertising, marketing, and sales presentations.

• Write memos, reports, business correspondence and procedure manuals.

• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Follow oral and written instructions and communicate effectively with others in both oral and written form.

• Organize and prioritize work to meet deadlines. 

• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

Education and/or Experience      

• Bachelor’s degree in business administration, Marketing or a related field from an accredited four-year College or University.

• Minimum of three (3) years’ experience in the field of convention, hotel, trade show or meeting room sales, and supervising a sales force; or an equivalent combination of education and experience.

Skills and Abilities

• Knowledge of agreements and contracts.

• Risk Management background a plus.

• Ability to work extended and irregular hours that may vary due to events and functions and may include nights, weekends and holidays, as needed.

Computer Skills

• Operate a personal computer using Ungerboeck or other booking software, Outlook, Windows, Word, Excel and other standard office equipment.

Other Qualifications

• Work independently, exercising judgment and initiative.

• Remain flexible and adjust to situations as they occur.

• Work effectively under pressure and/or stringent schedule and produce accurate results.

• Be licensed to operate a motor vehicle in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

Only the first 150 resumes received will be considered.

Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department at (832) 667-1803.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor