The Role:   Logistics Operations Manager, EMEA (based in the Netherlands)

• The role will have primary responsibility to oversee the newly established warehouse in Roosendahl, Netherlands, working closely with our 3rd Party Logistics provider to ship orders in a timely and cost-effective manner per our contractual agreement.
• The role will also provide leadership support for the other warehouses in region and serve as an escalation point on logistics and distribution issues that arise.
• The role will monitor key performance indicators for warehouses, identify improvement opportunities, and work through the proper channels to implement those opportunities.

Responsibilities for Role:

• Strategically manage warehouse & 3PL in compliance with company’s policy and vision
• Implement and monitor processes the warehouse analysts utilize on daily basis
• Monitor expedite costs to ensure utilized when necessary
• Manage and work with 3PL and their processes to ensure we optimize our resources
• Assist the team as needed and offer solutions to warehouse challenges
• Manage inventory and reconcile ERP with 3PL WMS to ensure inventories balance
• Work expedited orders with Sales teams as needed.
• Review daily backlog of orders to set priorities.
• Work with Field to resolve any shipment errors to ensure resolution is provided
• Comply with Johnson Controls’ Safety, Health and Environmental Standards and Safety commitment
• Comply with the Environmental Management System in accordance with the ISO 14001 standard

Experience and Qualifications for the role:

• 10+ years’ experience working for a global company
• Proven ability to implement process improvement initiatives
• Strong ability to identify and influence Key Performance Indicators (KPI’s)
• Resolution Management ability
• MRP / ERP Management
• 3PL Management experience
• Root cause analysis
• Inventory management experience
• English and Dutch required.  Spanish is a plus
• Teamwork, Leadership, Problem Solving Skills
• Knowledge and skills with computer programs, such as Microsoft, Excel, Word, Outlook, PowerPoint, etc.