At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Position: Instructional Designer

Position Summary

The Instructional Designer (ID) for the Technical and Role-Based Learning team is responsible for the design and development of technical systems, and operational training programs across multiple roles and business units. This includes creating scalable learning solutions to support front-line teammates and specialized functions (e.g., operations, logistics, customer support, revenue cycle, etc.).

This role partners closely with Subject Matter Experts (SMEs), L&D Specialists, and other stakeholders to design and deliver high-quality learning materials (eLearning, ILT/vILT, job aids, guides, videos, and assessments) that drive knowledge retention and on-the-job application. The ideal candidate will demonstrate strong instructional design skills, a learner-centered mindset, and the ability to simplify complex topics for diverse audiences.

Core Responsibilities

Learning Design & Development

• Partner with SMEs to gather technical/process information and translate it into effective, learner-friendly content.
• Apply adult learning principles and proven instructional design models (ADDIE, Agile) to design, develop, and iterate training programs.
• Create blended learning solutions (self-paced, instructor-led, microlearning, just-in-time performance support).
• Support the transition from traditional training models (e.g., ILT) to flipped, digital-first, or hybrid learning formats.
• Develop content in authoring tools such as Articulate 360 (Rise, Storyline), Camtasia, and Canva.

Training Assets & Learning Experience

• Build engaging, visually consistent training materials such as facilitator/participant guides, quick reference tools, and system walkthroughs.
• Ensure all materials align with learning brand standards and accessibility guidelines.
• Collaborate with L&D Specialists and delivery teams to support effective facilitation and performance outcomes.

Continuous Improvement & Evaluation

• Conduct needs analyses, task analyses, and learner assessments to inform design.
• Implement feedback loops and evaluation strategies (Kirkpatrick Levels 1–3) to improve learning effectiveness.
• Maintain and update content to reflect changes in systems, policies, or procedures.

Capabilities & Experience Needed

• Bachelor’s degree in Instructional Design, Educational Technology, or related field—or equivalent experience.
• Minimum 3 years of experience designing training for technical, systems, or operational roles.
• Experience designing training for adult learners in corporate environments.
• Strong command of eLearning development tools (Articulate, Synthesia etc.).
• Ability to simplify complex workflows, system processes, and compliance topics into understandable training.
• Proficiency with Microsoft Office and collaboration tools (SharePoint, Teams, etc.).
• Exceptional communication and organizational skills.
• Comfort working in a fast-paced, cross-functional team environment.
• Experience working with or in support of shared services, supply chain, or healthcare operations a plus.

Language Skills

• English (reading, writing, verbal fluency required)

Additional Information

• This position will be located in India.
• Candidate must be available to work a shift that ensures effective collaboration with U.S.-based stakeholders. Flexibility required to meet project timelines and team availability.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.