Assistant Store Manager

Posted:
10/8/2024, 11:34:16 PM

Location(s):
Luboń, Greater Poland Voivodeship, Poland ⋅ Greater Poland Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". 


As an Assistant Head Coach you are:

  • Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers

  • Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)

  • Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity

  • Overseeing various departments such as Commercial, Athlete and/or Consumer Experience

  • Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)

  • Providing reports about store activities, local marketplace and consumer insights

  • Ensuring that the store complies with all NIKE standards and guidelines

  • Cooperating with your business partners across stores and HQ

What you get: 

  • Attractive salary that evolves with the market and experience 

  • Opportunity on receiving quarterly bonus payments  

  • Attractive online and in-store employee discounts 

  • Attractive Benefits Package, Pension & Share scheme 

  • Exciting development and career opportunities 

  • Regular training on leadership, sales and products 

  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I) 

  • Staff dress to represent NIKE and foster our team spirit 

  • Access to sports activities 

  • Opportunities to participate in unique NIKE moments 


What you bring: 

  • A passion for NIKE and/or love of sport 

  • Significant experience in retail leadership positions  

  • Very good command of English language (written  and spoken) 

  • Experience and competency in serving exceptional consumer service 

  • Ability to coach and develop a strong team  

  • Strong focus on communication 

  • Proven track record of operational excellence in store

  • Flexibility to work in shifts and on weekends 


Requirements for the position include:

  • Extensive retail experience including experience in management 

  • Enthusiasm and passion about sports and / or sports fashion

  • Fully flexible with availability to work evenings and weekends