Global Program Manager - Lifecycle Services

Posted:
11/19/2024, 3:40:39 AM

Location(s):
Ohio, United States ⋅ Mayfield Heights, Ohio, United States ⋅ Mequon, Wisconsin, United States ⋅ Troy, Ohio, United States ⋅ Wisconsin, United States

Experience Level(s):
Expert or higher ⋅ Mid Level ⋅ Senior

Field(s):
Product

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Global Program Manager you will be responsible for the development and execution of business strategies to maximize the success of large programs that drive Rockwell Connected Enterprise through Lifecycle solutions and services. Your scope will be global in nature and often spans across multiple business segments. You will be Responsible for coordinating teams and groups that across the business units to deliver Rockwell Automation full lifecycle solutions and leading a strategy for a team capable of meeting customer needs that may include any portion of Rockwell Automation's technology, solutions, and services offerings.

You will interface with the account management team for assigned customers to execute coordinated sales and delivery strategies.

The program manager manages the Key Performance Indicators of their assigned portfolio. The will includes sales, revenue, margin, customer satisfaction, safety and others as dictated by the client and program. You will report to the Manager, Global Programs.

 

Your Responsibilities:

  • Works with regional teams on launch and deployment activities: ​
    • Resource identification and planning​
    • Site readiness preparation
    • Support for regional training and onboarding ​
  • Create and maintain a global program execution plan (regional-specific plans/variants may exist)
  • Communicate status of programs regularly to identified partners. This will include compiling data to compare program performance to agreed internal and/or customer metrics.
  • Collaborate with business units to ensure appropriate resources are assigned as necessary to meet program commercial and delivery goals.
  • Develop and maintain global governance and oversight for execution across the regional delivery teams ​
  • Responsible for developing and managing to KPIs for assigned programs
  • Align delivery tools & processes across regions
  • Identify and escalate program level risks and opportunities and share across the regions​
  • Align program requirements across all regions – resource requirements (including support functions), new deliverables required by the region​
  • Analyze and understand the data, across regions and identify trends/issues, etc.​
    • Make recommendations to internal and external stakeholders based upon data analysis
    • Drive continuous improvement
  • Support alignment and communication on delivery of additional LCS services that supplement the existing program
  • Promote a culture of safety and ethical conduct within program teams.
  • Promote a culture of inclusion within program teams

The Essentials - You Will Have:

  • Bachelor's Degree
  • Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Ability to travel up to 25%.

The Preferred - You May Also Have:

  • Bachelor’s degree in engineering.
  • 5+ years of Program Management experience.
  • 5+ years of MES (Manufacturing Execution Systems) experience.
  • Experience using and applying Automation products in solutions business or in an industrial plant.
  • Experience aggregating data in Excel with pivot tables or LOOKUPs
  • Knowledge of project management software (specifically MS Project, Smartsheet, etc.); IFS,SAP, and SharePoint.
  • PMP Certification.

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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We are an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.