At Planned Parenthood of Wisconsin, Inc. (PPWI), we work to provide quality, affordable health care services, comprehensive education, and strong advocacy. We serve over 60,000 patients annually in 21 health centers statewide, making us the largest and most trusted reproductive health care provider in Wisconsin. Our goal is to help keep Wisconsin safe, healthy and strong!
This is an excellent opportunity for a Bilingual (English/Spanish) Center Coordinator (40 hours/week). As a valuable member of our team, all Center Coordinators are provided paid training to learn how to deliver clinical care and how to complete medical administrative tasks.
As part of our comprehensive benefit package, we offer:
- Company contribution toward medical insurance deductible
- Generous Paid Time Off
- 10 ½ Days of Holiday Pay
- Immediate 401(k) Vesting with up to 6% company contribution
- Paid Parental Leave
- Tuition Assistance
- Public Service Loan Forgiveness Program
PPWI’s compensation philosophy is rooted in equity. Starting offers are determined by both the candidate’s applicable experience and internal equity. The Bilingual Center Coordinator pay starts from $19.99 per hour.
Additional $1.50 per hour for bilingual (English/Spanish)
PURPOSE of POSITION:
Under the direction of the Center Manager and the Regional Director, the Center Coordinator provides leadership and direction within the health center to support a team-based, customer-focused, results-oriented service model that achieves clinical, operational and financial goals. Responsibilities include assisting the Center Manager with the management of operations, staff supervision, budgeting and oversight of services provided to patients in accordance with approved current medical standards, policies and procedures, patient services parameters, and business management operations including a commitment to quality healthcare and excellent customer service.
QUALIFICATION REQUIREMENTS:
Must be committed to quality healthcare, excellent customer service, vision and the values of Planned Parenthood of Wisconsin, Inc.
Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.
Ability to relate to diverse communities.
Must be sensitive to cultural and ethnic differences among staff and patients.
Ability to work independently and as a team member.
Excellent written and verbal communication skills.
Possess a warm, caring manner.
Accuracy and attention to detail essential.
Ability to read and implement written instructions.
Ability to physically assist a patient in distress.
Computer skills desirable.
Some positions require bilingual skills and/or venipuncture skills / IM injection skills.*
EDUCATION and/or EXPERIENCE:
High school diploma required and two-years work experience required, preferably in a medical/business environment, i.e., in a family planning setting or an OB/GYN office. Associate degree or relevant college course-work preferred or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired may be considered.
Management and supervisory experience preferred. Budgetary experience and/or responsibility preferred.
· CPR certifiable.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands of the position necessitate hearing, talking, handling and grasping regularly. May require lifting up to 30 pounds. Specific vision conditions include close vision reading. Requires the ability to operate a computer, telephone, fax, copy machine and adding machine or calculator. Requires the ability to operate medical equipment.
WORKING CONDITIONS:
The position is generally performed in a medical office environment but involves frequent interruptions. The noise level is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations, however, may be made to enable individuals with disabilities to perform said essential functions.
Will work with blood or blood-borne pathogens and will require OSHA training which will include extensive safety precautions and the use of protective equipment.
Availability to work flexible hours and travel to other PPWI other health centers as needed.
Must have own reliable transportation. This position requires occasional traveling statewide, therefore a valid driver’s license and auto insurance in accordance with agency liability standards may be required.
Evening and/or weekend hours may be necessary.
PPWI is an equal opportunity employer committed to diversity in the workplace.