Franchise Compliance Specialist
 

Are you looking for a place where you can bring your potential?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a Franchise Compliance Specialist on the compliance team, a typical day for you will include:

• Securing outstanding reports and documents from franchisees through proactive communication and outreach.

• Analyzing accounts receivable reports to identify and investigate inconsistencies in invoicing and account management.

• Investigating potential compliance violations and gathering relevant evidence.

• Developing and implementing corrective action plans in collaboration with franchisees and internal teams.

• Providing ongoing support and guidance to franchisees on compliance matters.

• Use databases and software daily to enter accurate information into systems like Microsoft Suite, FranConnect, and Great Plains.

• Conduct follow-up communications with the appropriate contacts to ensure compliance.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience: 1 years + working in compliance, business office management, contract administration, collections, and/or accounting.

• Skills:  

  • Adaptable

  • Customer-focused

  • Clear communication

  • Attention to Detail

  • Analytical Thinking

  • Dependability

  • Integrity

  • Persistence

  • Technology System savvy

• Education: High School Diploma or equivalent

• Schedule / in-office requirements: Hybrid (3 days in office, two days remote) (Waco, TX office)

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full-time Monday – Friday 8 AM to 5 PM

• Benefits: Check out our benefits offerings https://myneighborlybenefits.com/  

• Financial Benefits: Equity and annual bonus opportunities

• Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Neighborly - USA Shared Services