08/29/2024

Address:

33 Dundas Street West

Customer Solutions

The Manager, Credit Card Acquisition and Onboarding is responsible for executing and implementing strategies to drive quality new account volume through BMO’s pre-approved campaigns and BMO Virtual Connect channel.  They will support campaign growth by formulating strategies for product, offer, risk inclusion and segmentation, analyzing campaign results, forecasting and reporting. The ideal candidate will have a passion for strategy development as well-as data analysis, leveraging insights to help support business decisions that impact BMO’s retail pre-approved acquisition strategy. They will be a self-starter and able to move initiatives forward with pace, working with their partners to deliver mutually beneficial outcomes. This role reports into and will work closely with the Senior Manager, Credit Card Acquisition & Onboarding.

Strategy development:

• Uses data-insights to formulate recommendations that grow the retail pre-approved campaign universe, improve booked rates, support new product/offer inclusion, drive marketing efficiency and deliver cost savings.
• Supports quarterly campaign planning by working with cross-functional partners to understand their objectives and priorities, collaborating to develop test-and-learn initiatives. 
• Accountable to develop an engagement strategy and action plan to drive credit card acquisition and knowledge within BMO Virtual Connect channel. 

Analytics & Reporting:

• Responsible for weekly, monthly, and quarterly reporting on retail pre-approved credit card acquisition and BMO Virtual Connect performance. 
• Designs and produces regular/ad-hoc reports and dashboards.
• Monitors and tracks campaign performance and brings any issues forward.

Campaign execution:

• Works within the cross-functional pre-approved campaign project team to prepare for and deliver quarterly campaigns to drive retail, Wealth and partner credit card acquisition.
• Supports customer/business partner escalations pertaining to pre-approved campaigns.

Relationship Management:

• Builds collaborative relationships with internal partners in Risk, Marketing, Customer Optimization, Analytics, NARP product and Wealth business.
• Owns the relationship with BMO Virtual Connect partners, working closely with them to identify and action opportunities to drive credit card acquisition, knowledge and skills improvement.

Skills & qualifications:

• Between 5-10 years of relevant experience in credit cards, retail banking or product management
• Strong experience in developing strategies and business cases that drive business results
• Analytical and problem-solving skills
• Data management software skills (e.g. Excel)
• Business reporting development
• Detail-oriented
• Verbal & written communication skills
• Collaboration & team skills

$68,000.00 - $126,000.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.