Provider File Specialist I

Posted:
8/12/2024, 5:00:00 PM

Location(s):
Myrtle Beach, South Carolina, United States ⋅ South Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support


Summary
 

Responsible for establishing and maintaining certification and/or preparation, review and/or maintenance of healthcare provider files in support of provider directories, accurate/timely claims adjudication, and provider billing.


Description
 

Location: Myrtle Beach, SC, with the option to WFH after training.

What You'll Do:

  • Verifies necessary/needed information (written notifications, faxes, emails, or telephone contacts) and/or establishes certification of healthcare service providers.

  • Prepares provider files/maintains provider data (updates, additions, deletions) on the provider information management system (PIMS) or appropriate provider system/database.

  • Identifies/assigns providers to the appropriate network and provider system/database.

  • Contributes to the department's production standard by working on PIMS and AMMS (automated medical management systems) or appropriate provider system/database maintenance/error reports.

  • Contributes to and participates in special projects, which may include, but are not limited to, mass rate updates, quality improvement, audits, etc.

To Qualify for This Position, You'll Need:

  • High School Diploma or equivalent

  • 1 year of administrative/clerical support, customer service, claims processing, and/or provider network/certification experience.

  • Microsoft Office experience.

Required Skills and Abilities:

  • Working knowledge of word processing and spreadsheet software.

  • Knowledge/understanding of or ability to acquire PIMS. Good judgment skills.

  • Effective customer service and organizational skills.

  • Demonstrated verbal and written communication skills.

  • Basic business math proficiency. Ability to handle confidential or sensitive information with discretion.

We Prefer That You Have The Following:

  • Ability to learn DB2 and SQL language to create/run PIMS queries for QC/research purposes.

Our comprehensive benefits package includes the following:

  • 401(k) retirement savings plan with company match

  • Fantastic health plans and free vision coverage

  • Life insurance

  • Paid annual leave — the longer you work here, the more you earn

  • Nine paid holidays

  • On-site cafeterias and fitness centers in significant locations

  • Wellness programs and a healthy lifestyle premium discount

  • Tuition assistance

  • Service Recognition

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.



 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.