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Job Category

Sales

Job Details

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Level: Account SE Language: French & English 

Overview: 

The Africa team is seeking a motivated and experienced Account Solution Engineer to join our dynamic team. As a pre-sales engineer you play a crucial role in driving sales by providing technical expertise to customers and prospects during the pre-sales process. You will be responsible for understanding customers needs, providing product demonstrations, and working closely with the sales teams to deliver effective solutions across the full product suite. 

Responsibilities: 

• Engage with customers and prospects to understand their current technical landscape as well as their technical requirements and challenges. 

• Own the technical thought leadership role in the customer engagement. 

• Coordinate specialist  technical teams and resources to coordinate solution proposals. 

• Design and deliver product demonstrations and presentations to showcase the benefits and features of the Salesforce platform as it relates to the customers requirements. 

• Collaborate with sales teams to deliver proposals and technical solutions that meet the customers needs. 

• Provide technical guidance and support throughout the sales cycle from initial contact to closing of the deal. 

• Stay up to date on market and industry trends as well as competitor offerings to effectively position our product in the sales cycle. 

• Participate in trade shows, conferences and marketing events to promote our solutions to support customer reach. 

• Ability to work effectively in a fast paced and dynamic environment

Mandatory Candidate Requirements: (Please do not respond if you fail to meet any of the below criteria)

• Ability to communicate fluently at a business level in both French and English. 

• Based in Cassablanca and willing and able to travel to multiple locations across Africa, Europe and the United States. 

• Proven recent pre-sales or solutions sales or architecture experience of 4+ years in the technology industry. 

• Strong technical skills with the ability to understand and communicate complex technical concepts.

• Excellent written & oral communication, objection handling and presentation skills. 

• Ability to work as part of a team to solve technical problems in varied political environments.

• Experience with Salesforce CRM solutions, with minimum requirement of the Salesforce Admin Certification. 

Preferential Candidate Requirements: 

• Demonstrated Industry Experience in the following is a plus: Telco, Media, Retail, Manufacturing, Automotive, Healthcare & Life sciences, Automotive, Professional Services, Travel, Transport & Hospitality. 

• Degree, Diploma or proven experience of working in computer science and or related engineering fields a plus. 

• Project management certifications or proven experience is a plus. 

• Additional Salesforce certifications (sales, service and platform app builder) are a plus.

• Experience implementing Salesforce, CRM, or equivalent solutions.  

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