Customer Enablement Manager

Posted:
3/18/2025, 2:35:04 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Growth & Marketing ⋅ Sales & Account Management

Workplace Type:
Remote

About AnyRoad
AnyRoad is the leader in experiential marketing software. We were founded on the belief that real-life, in-person experiences offer brands invaluable opportunities to build long-lasting relationships with their consumers, ultimately creating a community of brand advocates and accelerating revenue growth.

AnyRoad offers the only unified platform for experiential marketing that effectively connects back-end processes like booking, ticketing, payments, and more, with first-party data capture, consumer feedback, and analytics. Armed with our platform, leading brands across various industries are able to streamline and scale their event operations, drive continuous improvements in their strategy with actionable insights, and increase the return on investment from every experience.

The Role
Are you passionate about helping customers succeed and looking for the next step in your career? In Customer Enablement, you’ll take your technical support expertise to the next level—building long-term relationships, proactively guiding customers, troubleshooting larger-scale issues, and ensuring they maximize the value of our platform. You will work closely with Sales, Product, Engineering, and CX teams to drive adoption, retention, and expansion. This is an exciting opportunity to move beyond reactive support into a more strategic, customer-focused role. You’ll take a proactive approach—identifying ways for customers to better use our product, providing training, assisting with technical configurations, and ensuring their long-term success.

Why Join Us?
- We are a small, talented, and agile team working hard to define a new product category and having fun doing it.
- Diversity and inclusion are integral to our company's values and growth. We are proud to be a gender-balanced organization and actively encourage applications from underrepresented communities.
- Backed by prominent investors such as a16z, Runa Capital, BlackRock, and Kaiser Permanente.
- We are a leader in our space and work with some of the world’s leading brands.
- Hybrid & remote work environments. We have offices in the US and a presence across EMEA, including an office in Greece.

Our Commitment to Diversity & Inclusion
AnyRoad is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. We are committed to considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any characteristic protected by law. If you require accommodation during the job application process, please notify people@anyroad.com for support.