Wintel and Virtualisation Team Lead | S3 | IT Systems

Country: United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you!

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Our Tech Team at Santander is growing, and we are looking for a Wintel and Virtualisation Team Lead to help us continue leading the way in innovative banking.  

If you thrive on problem solving and are focused on ensuring the seamless operation and optimization of IT infrastructure, this might be a role for you.

Join us in reshaping the future of Santander UK and have your impact on making our services better for our customers.

The difference you’ll make:

• Facilitating the team, providing clear instructions for engineers and overseeing quality updates for the customer and stakeholders

• Maintaining a continual pipeline of manual tasks to automate and show progress on automation and data to evidence/track improvements in service and cost-avoidance

• Coordinating the effective and timely management of hardware, operating systems and third-party software installed on server platforms

• Providing end-to-end Leadership overview on projects, tracking resources, understanding and contributing to solutions for complex situations and problems

• Ensuring systems infrastructure and communication platforms meets the demands of the function and customer needs

• Tracking, reporting, performance management and prioritising workload of engineers

What you’ll bring:

• Proficiency and experience in managing and lifecycle management of Windows Server and VMware operating systems teams

• Familiarity and experience with wider infrastructure technologies, cloud, networks LB, Firewalls etc

• Ability to facilitate improvement in monitoring tools, manage RCA reviews, contribute to major incidents and understand impact on service

• Previous experience in leading operational teams in a constantly changing 24/7 environment with the ability to define and focus on priority tasks. With the ability to deal with changing priorities

• Highly developed interpersonal skills, stakeholder and service management of 3rd party deliveries

• Understanding of vulnerability and hardening compliance and role it plays in securing the bank

It would also be nice for you to have:

• Understanding of networking concepts, such as IP addressing, subnets, routing, firewalls, and load balancers, particularly within a cloud environment

• Logical approach to problem-solving & troubleshooting skills

• Understanding of small agile ways of working

• Ability to contribute to technical forums and architectural discussions

What else you need to know:

This role is based in Unity Place - Milton Keynes.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

1st Stage – A virtual interview lasting 30 mins and covering a range of questions.

2nd Stage – Ideally a face-to-face interview lasting 60 mins covering a range of competency based and technical questions – potential to be a remote session depending on your situation.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.

• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

• £6,000 car allowance per year.

• Company funded individual private medical insurance.

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments.

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

• Share in Santander’s success by saving or investing in our share plans.

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Learn more about our benefits and family friendly policies

What to do next:-

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.