TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.

Job Summary

We are looking for a Systems Engineer to provide operational support for our global IT infrastructure. This is a hands-on role focused on execution, including server patching, backup management, file services support, and assisting with device management tools.

The ideal candidate is detail-oriented, proactive, and an effective communicator. This position is remote and will follow U.S. East Coast hours (night shift, PH time).

Responsibilities & Qualifications

Duties & Responsibilities

• Support Windows Server infrastructure both on-premises and in the cloud, including patching, certificates, file/print services, and basic administration.
• Operate and monitor enterprise backup systems (Veeam) to ensure recoverability and compliance with retention requirements.
• Perform patching and updates using WSUS, Windows Update for Business, and SCCM.
• Assist with endpoint management tasks in SCCM and Intune under senior engineer guidance.
• Support enterprise file services (e.g., Nasuni), including user access, quotas, file shares, and troubleshooting.
• Monitor infrastructure health, capacity, and performance; resolve infrastructure hardware and software issues.
• Create and maintain PowerShell scripts for routine tasks, reporting, and automation of common processes.
• Work tickets within ITSM (FreshService): resolve incidents, document root causes, maintain CMDB accuracy, and contribute to runbooks.
• Follow established management practices and participate in maintenance activities, including after-hours windows when required.
• Document procedures and keep knowledge articles current.
• Collaborate with regional colleagues, providing reliable coverage during US business hours.

Qualifications Required:

• 3–5+ years of experience in systems administration.
• Strong experience with Windows Server patching and administration, including WSUS and Windows Update for Business.
• Familiarity with enterprise backup solutions (Veeam preferred).
• Experience supporting enterprise file services (Nasuni or similar).
• Exposure to endpoint management tools (SCCM, Intune).
• Basic scripting/automation with PowerShell.
• Experience with monitoring tools for servers and infrastructure.
• Proactive, communicative, and detail-oriented; able to flag issues early, follow through to closure, and clearly document findings.
• Strong written and verbal English and ability to collaborate across time zones.
• Provide reliable support during US business hours and participate in after-hours coverage for priority incidents and maintenance windows.

Nice to have:

• Familiarity with Microsoft Azure services (IaaS, storage, RBAC).
• Basic exposure to Microsoft 365 administration (Exchange, SharePoint, Teams).
• Knowledge of the AEC (Architecture, Engineering, Construction) industry and related workflows.
• Experience with project/task tracking tools such as Asana.

 

Additional Information

TYLin’s Philippine Branch was founded in Manila in 2021. The branch office is working on the Bataan-Cavite Interlink Bridge (BCIB) project, a high-profile and one of the biggest infrastructure projects of the Philippine Government. The Philippine Branch office envisions itself as a major industry player by promoting its services to various sectors. 

TYLin offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.

We encourage all candidates to explore our total rewards offering.

Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.

TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.  The company and its employees are required to comply with all local health authority, legal or lawful client requirements.