At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Captive Reinsurance Service Operations - Claims Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact
What you need to know: We are seeking a Claims Administrator to cover three aspects of the Multinational department’s functions: manual cashcall billings, cash allocation, and collation of back-up documentation from intercompany offices.

Cashcalls:

• Acknowledging receipt of requests and ensuring back-up documentation is adequate

• Preparing ad hoc cashcall letters and ensuring retentions and currency conversions are accurate

• Booking all items accurately on the AS400, including reversals of ROGIS duplicates

• Obtaining the requisite approvals for the cashcall

• Issuing the cashcall letter and documentation

• Monitoring the status of cashcalls and clearing bookings from the cashcall table

• Identifying receipts and ensuring they are forwarded on to the issuing offices promptly

• Clearing down balances from the receivable and payable ledgers

• Chasing uncollected cashcall balances

• Collation and filing of documentation from issuing offices for accounts requiring backup

Cash Allocation:

• Reviewing all anticipated cash receipts

• Being first point of contact with A&F for all cash receipt identification

• Advising A&F what to allocate cash against

• Investigating queries on cash transactions

• Reviewing uncleared balances on the cedant side of the ledger

• Obtaining approval for payments to issuing offices and reinsurers

• Running client reports both for audits and as and when required

• Assisting in chasing uncollected balances as needed

Loss documentation:

• Collation and filing of documentation from issuing offices for accounts requiring backup

Any other duties as assigned

What you will need to succeed:

• High School Diploma

• Experience in a similar administrative role preferred.

• Previous claims or captive experience would be advantageous.

• Knowledge of the reinsurance or insurance industry an asset.

• Must be a motivated individual, able to work on his/her own initiative, produce accurate work, and meet strict deadlines.

• Must be able to produce reports and documentation.

• Ability to communicate at all levels of the organization.

• Strong communication (both written and verbal) and interpersonal skills.

• A strong knowledge of Windows-based applications such as Word, Excel, Outlook.

• Previous experience with AS400 an advantage

Ready to make a bigger impact? We look forward to reviewing your application.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

 

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.  

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

RK - Risk

American International Co Ltd.