Position Summary:
You will support the day-to-day operations of the Laboratory Execution System (LES) used across Quality Control laboratories. You will work with colleagues in sites, technology teams and global Quality  to manage static data, handle system tickets, and support compliance activities. We value people who are curious, organized, and patient with strong technical skills. This role offers genuine growth, the chance to make operational improvements, and meaningful impact toward our mission of uniting science, technology and talent to get ahead of disease together.

Responsibilities:
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Manage the lifecycle of LES static data change requests, including ensuring the correct documentation is provided for the request, updating requirements and  verifying that the request was configured correctly.
- Investigate and resolve escalated system tickets, working with tech and site stakeholders to ensure the system is working as expected for our end users.
- Support LES application activities such as annual reviews, validation  tasks and upgrades.
- Train and support end users on correct system processes and workflows.
- Maintain BAU documentation, perform continuous improvement and contribute to KPI reports.
- Support root cause analysis and CAPA for system-related deviations and incidents.

Basic Qualification:
We are seeking professionals with the following required skills and qualifications to help us achieve our goals
- Bachelor’s degree in life sciences, pharmacy, engineering, computer science, or related field.
- Minimum 5 years’ experience working in or supporting GMP laboratory environments.
- Experience with laboratory systems (LIMS, LES, ELN) or similar regulated applications.
- Strong technical skills with databases and tools (for example SQL experience and advanced Excel).
- Experience in ticket management, change control and end user support in a regulated setting.
- Clear written and verbal communication skills in English; able to work with global teams.

Preferred Qualification:
If you have the following characteristics, it would be a plus
- Experience with Labware or LES implementations and static data management.
- Knowledge of computer system validation, SOP creation, and regulatory compliance.
- Familiarity with SAP or other enterprise systems used for laboratory data flow.
- Experience performing impact assessments, verification testing and demo/dry runs.
- Comfortable using root cause analysis tools and supporting CAPA creation.
- Proactive, detail-oriented, and able to manage multiple priorities calmly.

 

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

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