Portal Clerk

Posted:
8/15/2024, 12:01:31 PM

Location(s):
Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Operations & Logistics

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We are immediately hiring a Portal Clerk in Etna, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Weekly
  • Hourly Pay: $22.00 per hour
  • Schedule: Monday through Friday from 7:00 a.m. to 2:30 p.m. Must be open to flex hours as needed to support operational needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

Summary

Works cross functionally across sales, logistics, customers, operations and assessment management while utilizing multi-tasking and excellent customer service skills. This individual is responsible for interacting with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by carrier and damage claims.


Essential Functions

  • Routing customer’s freight through portals, email, and manual entry.
  • Interacts with customer- answering questions regarding shipment times, loads not picked up by the carrier, and backlogged shipments.
  • Managing all LTL, TL, and Parcel shipments.
  • Assist with scheduling appointments with carriers and managing bill of ladings .
  • Performs admin tasks for area or shift. Maintains filing systems and documents per Standard Operating Procedure (SOP).
  • Coords processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork.


Additional Responsibilities

  • Perform other duties as required.


Skills and Abilities

  • Basic computer skills,
  • General Math skills ( addition, subtraction, multiplication and division),
  • Ability to multi-task,
  • Ability to troubleshoot issues,
  • Organizational skills,
  • Shipping/ Receiving knowledge,
  • Ability to build relationships,


Qualifications

  • H.S. Diploma/GED, Required
  • One (1) to Two (2) years of prior warehouse clerk experience ( Routing and CSR experience), Required
  • 0 to 1 year in Customer communication experience, Required
  • 0 to 1 year in Prior customer portal experience with one to multiple customers., Required
  • 0 to 1 year in WMS experience, Required
  • Proficient in Microsoft Office( excel, word and outlook) Beginner, Required

Travel
None

DOT Regulated
No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics 🌏 - YouTube

Apply Here With Ryder Today

Click here to see all Opportunities at Ryder: https://ryder.com/careers

 

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

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Job Category

Customer Service

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

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