As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Application Engineer, Workflow

Location: Melbourne, Australia | Hybrid

Job Description

Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Headquartered in Windsor, Connecticut, SS&C has more than 20,000 employees across over 90 offices in 35 countries, supporting more than 18,000 client organisations worldwide.

Why You Will Love It Here!

• Flexibility: Hybrid work model
• Your Future: Income protection insurance & salary continuance
• Work/Life Balance: Generous leave and wellbeing programs
• Your Wellbeing: Health insurance discounts, parental leave, death & TPD insurance
• Diversity & Inclusion: A welcoming and inclusive culture
• Training: Hands-on learning supported by SS&C University
• Extra Perks: Discounts on fitness clubs, travel, and lifestyle services

What You Will Get To Do:

• Provide application and environment support across multiple non-production and production environments.
• Support Chorus application environments across Windows and Linux platforms.
• Perform system administration activities including log analysis, service management, scheduled tasks, and resource monitoring.
• Support deployment readiness activities including configuration checks, validation, and data refresh coordination.
• Diagnose and resolve environment-related issues across networking, security, certificates, and infrastructure layers.
• Support CI/CD pipelines and automation tooling, primarily Jenkins.
• Troubleshoot application servers including IIS, JBoss, and Apache.
• Use monitoring and observability tools to identify and investigate performance or availability issues.
• Collaborate with Developers, QAs, BAs, Architects, and Infrastructure teams to resolve incidents and deliver changes.
• Contribute to continuous improvement initiatives and operational documentation.

What You Will Bring:

• Experience in application and environment support roles within enterprise systems.
• Solid system administration skills across Windows Server and Linux.
• Hands-on experience with CI/CD pipelines and automated deployments.
• Scripting skills in Bash, PowerShell, or Python.
• Experience supporting IIS, JBoss, Apache, and API-based services.
• Strong understanding of networking fundamentals including DNS, firewalls, load balancers, and certificates.
• Ability to diagnose complex issues across application, infrastructure, and configuration domains.
• Strong communication skills with the ability to work across technical and non-technical stakeholders.

Prior Knowledge and Skills:

• Experience with Chorus workflow applications or similar platforms.
• Exposure to release and change management processes.
• Experience with monitoring tools such as Elastic and Dynatrace.
• Understanding of disaster recovery and production support operations.
• Familiarity with configuration management, secrets handling, and environment governance.

SS&C is committed to creating a diverse and inclusive workforce and encourages applications from people of all backgrounds.

To apply, please visit our Careers page at www.ssctech.com/careers

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.