Senior Analyst- Managed Service Operations (Static, GMI)

Posted:
7/7/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Jacksonville, Florida, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:.

  • Manage the Static data requirements for Cleared Derivatives Business

About the team: 

  • We are the world-leading provider of business expertise, with scalable, innovative, tech-enabled services, acting as a true partner to our clients.

  • We bring together market-leading and best in class operational services which primarily serve the investment bank and broker-dealer community.

  • Our Static Data team supports the reference data functions of Cleared Derivatives business for our esteem clients which include Future and OTC products.

  • The team engages in various tactical and strategic process improvements and system architecture changes. The team also handles requests for information from the business and co-ordinates any setup changes requested by the business.

  • About 2500 FIS employees around the globe working with our solutions.

What you will be doing:

  • Work in Referance data team for ETD.

  • Analyse and understand and update static in GMI.

  • Work with utility management and client stakeholders to ensure that SLA are met in a timely fashion.

  • Compile reporting to key process stakeholders around the static function.

   Change Management

  • Proactively identify areas for performance and control improvements. 

  • Constantly analyse productivity/output to identify potential enhancements or cost savings.

  • Articulate business cases to management/change/IT to execute and deliver on suggested improvements.

  • Guide/encourage team to propose solutions and take ownership of changes.

  • Feed into Functional Requirements documents in respect to Static.

   Client Service

  • Build strong relationships with all client stakeholders.

  • Co-ordinate timely response and resolution of all queries from client.

  • Ensure accuracy and clarity in all deliverables to client stakeholders.

  • Provide constant feedback to client stakeholders to improve our service offering.

Risk Management

  • Monitor controls and checks associated with tasks in SOPs.

  • Constantly analyse all activities to close potential risks, gaps and implement preventative/detective controls.

  • Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue.

What you will need:

Experience in Static on GMI application.
Detailed SME knowledge and understanding of ETD and GMI platforms.
Front to back understanding of the Static function, upstream dependencies and understanding clearing, margin and brokerage, ets so that complex queries can be addressed accurately and in a timely manner
Detailed knowledge and understanding of exchange traded derivatives (Futures) and preferably OTC products as well.
High attention to detail and quality of outputs delivered.
Manage multiple simultaneous deliveries to tight deadlines.
Analytical and can solve problems quickly and innovatively.
Dynamic outlook, with the ability to adapt and change plans on the fly.
Delivery focused; results driven.
Excellent communication and co ordinations skills.
Strong client service focus.

Qualifications
MBA Degree or equivalent

Competencies

Skill in project management, organization, communications, analytical and people skills
Skill in leading, supervising and managing effectively under pressure
Ability to be comfortable interacting and maintain positive working relationship with other stakeholders
Ability to analyze business needs and determine related information services support
Ability to manage activities and problem areas
Ability to delegate tasks to qualified subordinates as appropriate
Ability to lead, direct and manage effectively
Ability to operate independently
Ability to exhibit solid decision-making and problem-solving skills
Ability to communicate effectively verbally and in writing
Ability to build strategic roadmap for the function and further expansion of scope of functions
Ability to contribute towards budget saving automation ideas
Ability to meet conflicting priorities by ensuring effective prioritization and meeting the business demands

Ability to demonstrate interpersonal and teambuilding skills working collaboratively with all internal groups.
 

Added bonus if you have:

Experience dealing with large financial services clients.
Experience in Position & Cash Reconciliation for ETD & OTC Derivatives
Experience in Trade Clearing & Lifecycle process for ETD & OTC Derivatives
Knowledge of Front to Back Trade & Cash Settlement flows.

Organized approach – manage and adapt priorities according to client and business requirements.

Self-starter but team mindset - work autonomously and as part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits.

A variety of career development tools, resources and opportunities.

Opportunity to work with global teams and clients.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Fidelity National Information Services

Website: https://fisglobal.com/

Headquarter Location: Jacksonville, Florida, United States

Employee Count: 10001+

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments