Job Description:

ServiceNow Consultant

Job Description (ServiceNow Senior Consultant)

• Provide process and technical consulting service to clients

• Contribute to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training

• Leading workshops to demonstrate the platform and application function, define client current and desired state, and finally the proposed solution.

• Building client understanding of ServiceNow functionality and presenting to a high standard of quality, including customers demonstration, story definition, testing, and supporting the wider sales and delivery functions.

• Basic object-oriented programming principles 

• Understands task level requirements and can translate them into solutions

• Takes responsibility for their own work

• Minimum Certified ServiceNow Administrator and any CIS certification (ITSM, CSM, ITOM, HRSD, etc)

• Certified Application Developer nice to have

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