Dispensing Support Pharmacy Service Level Manager

Posted:
12/16/2025, 4:00:00 PM

Location(s):
Preston, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's wholesale distribution services in

Europe operating through our Alliance Healthcare business

Dispensing Support Pharmacy Service Level Manager

(12 months Fixed term)

Salary: £35,000-£40,000

Hours: 40 per week 9am - 5pm

Days: Monday - Friday

Position Overview

We are seeking an enthusiastic and detail-oriented individual to join our team as a DSP Service Level and Facilities Manager and Environmental Health and Safety (EHS) Manager. This role is responsible for overseeing day-to-day facilities operations while ensuring compliance with health, safety, and environmental regulations whilst also ensuring the smooth running of the relationship between ourselves and Boots DSP. The ideal candidate will play a key role in maintaining a safe, clean, and functional workplace environment whilst also trouble shooting any issue with the DSP.

Key Responsibilities

DSP Service Level

  • To Implement and maintain the Service Centre strategy with our largest customer Boots DSP.

  • Work closely with the DSP to achieve business goals through the effective operational discipline and ops excellence of the Service Centre.

  • This responsibility includes but is not limited to liaising with the senior management teams at Boots DSP to resolve any issues.

 

Facilities Management

  • Oversee the maintenance and repair of building systems, including HVAC, plumbing, electrical, and security systems.

  • Coordinate with external contractors and vendors for routine maintenance, repairs, and inspections.

  • Manage inventory of facilities supplies and equipment, ensuring timely procurement and replenishment.

  • Respond promptly to facility-related issues, including emergencies, and implement solutions.

  • Monitor energy usage and implement measures to improve efficiency and reduce costs.

Environmental Health and Safety (EHS) Management

  • Conduct regular workplace inspections to identify potential hazards and ensure compliance with health and safety regulations.

  • Develop and implement safety policies, procedures, and training programs for employees.

  • Maintain records of incidents, near misses, and corrective actions, and prepare reports for management.

  • Ensure compliance with applicable regulations, such as COSHH (Control of Substances Hazardous to Health), fire safety, and waste disposal.

  • Coordinate emergency preparedness plans, including fire drills and evacuation procedures.

  • Promote a culture of safety and environmental responsibility among employees.

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Administrative Duties

  • Maintain accurate documentation related to facilities and EHS, including maintenance logs, risk assessments, and training records.

  • Support budgeting for facilities management and EHS activities, tracking expenditures and identifying cost-saving opportunities.

  • Provide regular updates to management on facilities and EHS performance metrics.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Cencora

Website: https://www.cencora.com/

Headquarter Location: Conshohocken, Pennsylvania, United States

Employee Count: 10001+

Year Founded: 2001

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Emergency Medicine ⋅ Enterprise Software ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical