Posted:
8/20/2024, 5:00:00 PM
Location(s):
Maryland, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Description
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive salary and commission Plan
Paid vacation/holidays/sick time - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities
With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy
Company vehicle
Check us out: A Day in a Life at Johnson Controls http://youtu.be/pdZMNrDJviY
What you will do
This position is responsible for providing vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.
How you will do it
Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements.
Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience.
Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees).
Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve.
Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance.
What we look for
Required
High School Diploma or equivalent
Preferred
College degree or equivalent work experience of 10 years
Minimum 5 years Fire Services industry
Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues
Ability to work in a matrix infrastructure, coach, develop team, address conflict
Principals of accounting
Proficient with Microsoft Word, PowerPoint and Excel
HIRING SALARY RANGE: $85k-100k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security