Position Summary...

Manager, Strategic Account Management is responsible for establishing, growing, and maintaining strategic relationships with sellers on the marketplace to drive sales growth, operational success, and optimal marketplace experience.

What you'll do...

Manager, Strategic Account Management develops and executes strategies to identify, target, and onboard strategic sellers. This position may also create customized pitches and value propositions, considering each seller's e-commerce strategy and industry dynamics. The role involves negotiating and executing agreements, securing commitments from sellers, and ensuring their adherence to service level agreements.

This role collaborates with cross-functional teams, including operations, technology, support, and merchandising, to support sellers during the onboarding process. Manager, Strategic Account Management may also work with marketing and other internal partners to develop programs that drive seller success on the platform. Additionally, the position ensures a smooth transition of sellers to account management teams.

Manager, Strategic Account Management continuously evaluates marketplace performance, including financial metrics and competitive positioning. This role involves understanding consumer interactions with the marketplace and leveraging insights to improve seller engagement and performance. The position may also develop frameworks for monitoring seller success and participating in sales forecasting and demand generation.

Manager, Strategic Account Management owns the operational relationship with active sellers, driving visibility and growth on the marketplace. This role ensures timely resolution of operational issues, analyzes data to coach sellers on improving sales, and maintains marketplace integrity by managing product listings and seller accountability.

 

Qualifications:

• 5+ years’ experience in Account Management, Omni-Channel Merchandising, or a related area. E-Commerce experience preferred.
• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Strong negotiation and interpersonal skills.
• Excellent communication skills, including the ability to deliver presentations to peers, leadership, internally and externally
• Detail and results-oriented with sense of urgency.
• Strategic mindset and ability to prioritize tasks

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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