Role Specific Information

Job Description

About the Role

In this role, you will support the ongoing activation and optimization of the Kohl’s Credit Card program, including features, experiences and capabilities. You’ll leverage strategic guidance, business trends, data and consumer insights to drive decisions and deliver a best-in-class credit experience. 

What You’ll Do

• Deliver best-in-class credit experiences by leveraging partnerships, analytics and competitive insights to drive key KPIs

• Work cross-functionally on the design, communication, execution and performance of programs

• Facilitate project status meetings to keep partners aligned on goals and maintain updated project plans

• Develop and submit all creative requests

• Manage compliance reviews and proofing of creative assets

• Ensure all Credit communication, marketing and training meet Kohl’s Compliance and Legal requirements and have been documented

• Research, evaluate and analyze current industry trends to drive revenue and innovation

• Develop new tactics and ongoing changes to improve campaigns in partnership with key businesses

• Explore new opportunities and productivity enhancements through a test and learn approach

• Maintain customer experience and Kohl’s Card customer experience journeys 

• Travel up to 15%

• Additional tasks may be assigned

What Skills You Have

Required

• 2-3+ years related experience

• Retail and credit marketing experience

• Strong knowledge of Excel 

• Strong presentation-building skills

• Basic knowledge of data output analysis

Preferred

• Bachelor’s degree

• Previous experience in advertising and marketing strategy

• Experience cultivating and managing partner relationships 

• Strong communication skills, including proofreading and editing 

• Project coordination and management experience 

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to maintain prompt and regular attendance as set by the company 

• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

• Ability to comply with dress code requirements

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements 

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to comply with health and safety standards