Solutions Engineer (Customer Success Technical & Solutions Support)

Posted:
6/18/2024, 7:26:46 AM

Location(s):
California, United States ⋅ Los Angeles, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Remote

We are seeking a Solutions Engineer to join our team at Paragon! As an early member of our team, you will help our customers realize the incredible potential of our platform. You will work across the business in driving product adoption, strengthening customer engagement, providing input into our product roadmap, and ensuring our company is as customer-centric as possible.

This role sits at the center of our company, working across Support, Product, Engineering, Operations, and Sales. We are a small, lean team - you’ll report to our Head of Ops & CX, and work closely with our Success and Support Teams in supporting our customers as they implement and leverage the Paragon platform. If a high-ownership, customer-facing role in an ambiguous environment is where you thrive - this is the role for you.

You'll work with us in our beautiful, dog-friendly office in West LA. We are also open to working with folks remotely in EST - PST Time Zones.

You must apply via Lever to be considered! https://jobs.lever.co/useparagon.com/92359fef-8463-466c-a12c-add75d84caba
Paragon is an embedded integration platform for SaaS apps - we enable companies to build products that integrate with the SaaS ecosystem. With Paragon, software companies can integrate with hundreds of different SaaS apps in minutes while providing their customers with a seamless, unified integration experience. Our vision is to build the connecting layer for all software that enables every application in the world to work together seamlessly.